Executive Training Management

Ø Major Responsibilities

1. Planning and scheduling Open house training courses in co-ordination with the TRG Business Developer and other sales team members.
2. End to End Administration of all training courses
3. Scheduling and updating the training database portal (TRDB) or other IT applications (ex : Accessplanit)
4. Uploading of training course records in the database portal (TRDB) after completion of courses
5. Initiate actions to develop new trainers and co ordinate with HO (Mumbai) central ICC team for their approval.
6. Control of Certificates and Accounts receivables
7. Arrangements for course venue and other administrative work such as printing of course materials
8. Scheduling of trainers in the production portal / IT system-SIEBEL
9. Ensuring issuance of invoices for the training delivered / conducted
10. Co-ordination with other regions/ area offices for requirement of trainers on need basis
11. Total Compliance to Bureau Veritas Management System (CER-MS) and other procedures
12. Achieve the budgeted revenue targets for Open house & In house courses separately and collectively 
13. Maintaining all Trackers updated all the time
14. Any other activities associated with training administration
15. Development of Training Materials through trainers and getting approval from HO

Ø Criteria for Performance Evaluation (KPIs)

• Achievement of Budgeted Revenue each month and annually
• Preparation of error-free course documentation
• Preparation of error-free course material
• Compliance to IRCA/ CER-MS/ BVCI norms
• Timeliness for course approval including uploading in TRDB
• Accounts receivable management in CIDS
• Achieve Customer satisfaction in all parameters
• Timeliness in invoicing
• No complaints from clients/delegates on any communication/ response issues
• Ensuring maintenance of all trackers up to date all the time

Ø Qualification and Experience

• Graduate in any discipline
• Computer Savvy with proficiency in MS Windows
• Ability to get things done from others

• QHSE Requirements

• Employees  are  requested  to  communicate  to  their immediate  manager  any  unsafe  work  practice  or  condition  and  opportunities  for  improvement  of HSSE  practices.
• Employees  are  responsible  for  their  own  personal  safety  and  must  make  sure before undertaking any task that all conditions related to their safety are met and that the risk is nil according to their best judgment.
• If any employee wants to anonymously report an ethic breach, an alert line has been set up by the Risk and Compliance Officer.

• Skills & Qualities:

• Proficiency in English language and general communication skills are a must.
• Pleasing personality
• Sophistication