Customer Coordinator-Sustanability 1

Job Title:

CS

Backup To:

Division/Section:

CPS

Report To:

Manager

Department:

Softline-CS

Location:

Noida

Job Summary (Brief overview on the scope of job responsibility):

•  
• Coordination with Technical Team/Client
• System maintenance such as IBMS, Summary report preparing.
• Attend to clients’ enquiries.

Interrelationships (Other key functional or communicational lines):

• Communicate with technical team  & CS team for Report Reviewing  activity;
• Communicate with Manager regarding  Evaluation of  Products/labels
• Coordinate with local and overseas clients, and vendors.

Job Responsibility & Accountability (Key Roles, functions & accountability):

•  
•  Summary report preparing.
• Attend to clients’ enquiries.
• Coordinate with local and overseas clients, and technical team
• Coordinate with local and overseas clients, and vendors.
• Coordinate with Manager – Labs/Clients for all testing related activities.
• Sample control and file keeping
• Sample control and file keeping to client and follow up to match the TAT

Required Skills & Qualification:-

• Core skills:
• Interpersonal communication skill
•  Self- motivated
• Time management
• Other skills:
•  Independent
• Willing to help colleagues
• Integrity
• Continuous improvement
• Technical knowledge

Qualifications:

• Graduate or above in any discipline.
• Good command of English, both oral and written.
• At least 2 to 3 years' related experience.
• Knowledge of computer application in relevant software.