Credit Controller

KEY ACCOUNTABILITIES & RESPONSIBILITIES

•    Work closely with the Regional Finance Controller to develop and implement credit policies and procedures which help mitigate financial risks to the business
•    Liaise with clients to ensure the timely collection of debts/receivables as per established KPI’s/criteria 
•    Accurately record and maintain credit facilities in the system to ensure effective monitoring and control
•    Prepare accounts receivables collection performance reports as per business requirements 
•    Create profiles for new customers and ensure all customer registration requirements are completed in a timely manner 
•    Prepare and monitor aging reports and take corrective action(s) as required   
•    Review credit note related transactions to ensure all credit notes are issued in accordance with Company policies and procedures 
•    Work closely with the sales team to recommend appropriate credit facilities to new/existing customers 
•    Investigate and resolve issues related to payment delays or non-payment of invoices and provide regular updates to management/stakeholders as required 
•    Oversee and contribute to the preparation of statements of account (SOA) and reports as per business requirements 
•    Continuously review internal processes related to invoice issuance and make recommendations to enhance operational processes 
•    Reconcile complex customer accounts with Company records  
•    Liaise with internal and external auditors as needed 
•    Implement audit recommendations where necessary and review opportunities for operational improvement in coordination with the Regional Financial Controller
•    Ensure compliance with all relevant (internal and external) regulations including QHSSE requirements using company policies and procedures as appropriate
•    Coach, lead and manage the performance of team members by helping them overcome professional challenges in order to accomplish their responsibilities in an accurate and efficient manner
•    Set and agree individual goals for all direct reports and evaluate individual performance providing regular feedback and coaching in line with the company’s people management practices