Vendor Quality Manager

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1.    Position Details

1.1.    Position    Vendor Quality Manager
1.2.    Office / Department    CTC
1.3.    Reporting to     Quality Program Director
1.4.    Key Working Relationship     Subordinate

2.    Minimum Required Qualifications

2.1.    Specialty    

•    Vendor Quality Management
•    Experience in dealing with customers and suppliers
•    Excellent leadership and man-management skills 
•    Ability to manage a variety of cross-functional team members
•    Excellent written, verbal, and presentation skills
•    Excellent organizational and follow-up skills
•    Competent in problem-solving, team building, planning, and decision making.
•    Very Commercially aware

2.2.    Education    

•Bachelor’s Degree in Engineering, Quality Management or related field
•Master’s degree in Engineering, Quality Management or related field (preferred

2.3.    Training    

Six Sigma/Lean skills 
 
2.4.    Technical knowledge    

•    UNDERSTANDING OF INTERNATIONAL CODES AND REFERENCES
•    Comprehensive knowledge of construction project Quality Management, Project Inspection, Commissioning, and Testing.
•    Very good knowledge of QMS – ISO 9001 in terms of Vendor and Supply Chain requirements.
•    Knowledge of manufacturing regulation and requirements in KSA.

2.5.    Experience    

•16+ years proven experience in quality assurance & quality control or in the manufacturing area.
• 8+ years in Vendor / Supply Chain quality management position..

3.    Responsibilities / Authorities / Accountabilities

3.1.    Primary Functions    

•    Vendor Quality Manager shall manage Vendors & Supply Chain Quality section within the Function and shall be responsible for Vendors / Supply Chain Quality Management of all Vendors to NEOM
•    Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance
•    Contribute to new business initiatives and projects and review and communicate the impact on Supplier Quality activitiesing, interpreting, and explaining complex technical documents.
•    Lead supplier development strategy, designing the metrics for the function and supplier performance
•    Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP).
•    Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements

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•    Support Purchasing with the supplier approval process by assessing manufacturing /technology capabilities and Health, Safety and Environmental risks
•    Support new product launches to ensure suppliers are capable of
delivering to the required quality standards
•    Manage the root cause analysis and corrective actions process of supplier quality issues
•    Perform on-site supplier visits for root cause analysis and verification of corrective actions of supplier quality issues
•    Review and evaluate supplier quality data to identify process improvement opportunities within the supply chain
•    Where appropriate work with the supplier directly, create corrective action plans to address process failures
•    Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities
•    Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing),
•    Measurement System Analysis and FMEA (Failure Mode and Effects Analysis)
•    Manage the development and refinement of Design and Process FMEA’s(Failure Mode and Effects Analysis)
•    Review documentation of inspection results across all areas. Inappropriate functional areas refer to supporting inspection and test status requirements defined by regulations, engineering product specifications or Control Plans, PPAP approval or product warrant submission
•    Monitor and report on supplier product quality and performance understanding any commercial issues and impacts
•     Manage the Supplier Key Performance Indicators (KPIs)
•    Manage customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery, and supplier warranty indicators
•     Lead quality audits for suppliers.
•    Ensure compliance and assist with adherence to the Quality Management System (TS16949/ISO9001)
•    Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality
•    Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact
•    Keep up with current and developing manufacturing and engineering trends that concern product quality
•    Conduct benchmarking studies to determine best practices/designs and future trends
•    Stay current and up to date on maintaining internal and external communication
•    Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact
•    Undertake personal continuous training and development
•    Perform root cause analysis and resolve problems
•    Ensure that the function operates in accordance with any health, safety, and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.
 

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3.2.    Technical Expertise    

•    Knowledge of standards and project design and construction requirements in the area of his or her specialty.
•    Knowledge of QA/QC standards.
•    Knowledge of design and construction regulation and requirements in KSA.

3.3.    Business Requirements  

•    Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
•    Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the purchasing strategy
•    Communicate with stakeholders the impact of market change and potential effects on engineering design and development. Recommend solutions without compromising quality or service while optimizing cost
•    Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product requirements
•    Assist in the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks
•    Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements

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