He/She manages technical aspects and files of Verification of Conformity (VOC) of the office. He/She performs the job within the framework of the BV Quality Assurance System, ISO 9001, ISO 17020, the Code of Ethics, Three absolutes (Safety, Financial Control & Ethics) and the BV Group policy.

• Technical education Certificate or degree level in Engineering or standards background or experience (at last 2 months) in VOC procedures or equivalent
• Knowledge of types of discrepancies (detected during document review, inspection and/or testing)
• Master review of conformity documents
• Basic knowledge about product conformity assessments
• Good knowledge about product conformity assessment procedures or at least BV VOC procedures
• Proficient in Microsoft 365
• Proficiency in both Written and spoken English and excellent
• Very good Communication and Listening skills
• Experience of working internationally and/or in a multi-cultural environment

Duties and Responsibilities

• Verification of Quality Documents as per the procedures and country requirements found in connections
• Technical Officers are responsible for the efficient and timely execution of the expertise assigned. It includes the responsibility of complying with the local IO CBCA (VOC) Expertise procedure (GSIT RSA IO 113) procedure
• Implementation of VOC procedures and instructions and raise specific conformity concern when it does not look to be addressed in the procedures
• Follow-up of VOC procedures and check quality of workflow.
• Review Updates on Procedures/PICL/PCS etc… in connections
• Identification of the applicable standards and requirements
• Confirmation of the products and shipments are subject to the program
• Give clear instructions to Inspectors regarding Samples, Instructions/PICLs and photo requirements
• Check inspection reports/PICLs/photos once received and ask for corrective actions if required.
• Documents comparison (during Conformity Document review and IR against Considered Conformity Documents)
• Give instructions for certificate issuance (if any specific comment or care is needed)
• Acquisition and maintenance of a good knowledge of the VOC market.
• Coordination with RC/LO/HO for VOC activities.
• Contribution to the good co-ordination between BV technical services and the customers (Explain technical issues to exporters / importers, if required)
• Review of Control test reports (when control testing has been requested)
• Management of Registration and Licensing
• Continuous acquisition and maintenance of technical knowledge of the VOC procedures.
• Consult BV GSIT’s internal knowledge management tools for update of VoC procedure/specific applicable for different programmes referred to WTO/ISO websites, as applicable
• Reporting of discrepancies and difficulties met in reaching quality goals / time schedules to VOC Manager.
• Assist Team Leader and being the back up when not available
• Assist with training and monitoring of new/existing technical officers
• Perform additional tasks as and when required by Management

Key Behaviour

• BV Core & Business values

• Commitment
• A team player and co-operative

Key Skills

• PC Skills
• Good Communicator