Operations Manager (Agriculture)

Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.

> We believe that leaving a mark is a true challenge and opportunity for every one of us.

> We believe that leaving a mark is a sign of trust and impact.

> We believe that leaving a mark is a bond with the future.

> We believe that leaving a mark is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust.

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world, we live in.

Job Purpose:

In this role, you will oversee nationwide operations, drive service excellence, ensure compliance with international standards, and lead a high-performing team delivering inspection, sampling, testing support, and related agricultural services. This is an exciting opportunity for a hands-on leader who thrives in a dynamic operational environment and is passionate about delivering outstanding customer service while maintaining the highest standards of quality and safety.

Key Responsibilities:

• Plan and manage nationwide daily inspection schedules.
• Allocate inspectors, vehicles and equipment efficiently.
• Ensure compliance with BV procedures, ISO/IEC 17020, 14000, 45000 and ISO 9001, HSE, IFIA, GAFTA/FOSFA requirements.
• Review inspection reports before release when required.
• Manage subcontractors and operational vendors.
• Investigate customer complaints and implement CAPA.
• Monitor KPIs, productivity, utilization, overtime and operating costs.
• Support business continuity and emergency response.
• Develop SOPs and continuous improvement initiatives.
• Recruit, coach and evaluate inspectors and coordinators.
• Support sales with technical proposals, tenders and new services.
• Maintain relationships with ports, warehouses and laboratories.
• Strongly and ensuring that can be complying with BV safety rules.

Expectations:

• Revenue support through efficient delivery
• On-time inspections
• Customer satisfaction
• Zero major nonconformities and zero accidents with injury
• Strictly office’s vehicle not over speed limit
• HSE performance
• Staff competency completion with multi skills

Qualifications:

• Bachelor's degree in Agriculture, Food Science, Engineering, Logistics, Supply Chain, or a related discipline.
• 5-10 years of relevant operational experience, with at least 1-3 years in a leadership or people management role.
• Strong understanding of agricultural commodities, inspection services, export logistics, warehousing, or related industries.
• Proven experience in operations management, resource planning, and performance monitoring.
• Strong leadership, coaching, and people development skills.
• Excellent problem-solving and decision-making capabilities.
• Strong project management and stakeholder management skills.
• Good command of both written and spoken English.

Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.

> We believe that leaving a mark is a true challenge and opportunity for every one of us.

> We believe that leaving a mark is a sign of trust and impact.

> We believe that leaving a mark is a bond with the future.

> We believe that leaving a mark is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust.

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world, we live in.