Sales Manager (Food Lab) - based in Thailand 1

Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.

> We believe that leaving a mark is a true challenge and opportunity for every one of us.
> We believe that leaving a mark is a sign of trust and impact.
> We believe that leaving a mark is a bond with the future.
> We believe that leaving a mark is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust.

Purpose of Role

To research, develop, manage, plan and direct relationships and opportunities for Thailand Testing business unit, acting with a select number of accounts as the Key Account Manager.

Job description

1. Builds market position by locating, developing, defining, and closing business relationships.
2. Developing growth strategies and plans.
3. Identifying and mapping business strengths and customer needs.
4. Discovers and explores business opportunities.
5. Writing customer’s proposals/quotation.
6. Sales opportunity/activity monitoring, tracking and progress update.
7. Understanding of BVAQ products and services.
8. Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations
9. Ensure that the Customer Services Team provide outstanding service to customers and can efficiently coordinate queries and resolve complaints.
10. Utilise CRM - Salesforce to record all interaction with the customer and ensure integrity of customer information.
11. Establish networks with key customers and potential customers, as well as stakeholders such as industry associations.  Establish and maintain strong customer relationships.
12. Build long-term relationships with new and existing customers.
13. Ensure that BVAQ SEA is recognised as the industry leader in service and performance.
14. Partner with global team, technical team, Bureau Veritas, Certification team, suppliers and sub-contractors to ensure smooth execution of projects, project-manage new contracts; or on-boarding new customers; and responsible for establishing customer satisfaction with service level agreement.
15. Collaborate with the technical team to identify and develop technical solutions to meet the demand of the customers.
16. Responsible to do the market survey in order to support the sales activity
17. Identify new market opportunities across developing segments.
18. Maintain information on competitors’ strengths, weaknesses, policies, pricing, services, etc. to increase likelihood of winning bid situations.
19. Leverage the strengths of the team as needed in the business development process to ensure sound business and science solutions are provided.

Qualifications

• Any gender, Thai Nationality
• Bachelor or master’s degree in food science/technology/engineering or other relevant science subjects include medical science, nutrition, microbiology and applied chemistry/biochemistry.
• Minimum 10 years’ experience in Sales or equivalent experience
• Working knowledge of food testing laboratories through previous work and/or sales experience
• Demonstrated ability to apply knowledge and experience of the food testing, food safety and/or food production industries to expand BVAQ sale revenue.
• Strong business skills are needed to proactively address business concerns and identify opportunities throughout the market, seek out and cultivate high-level relationships, and translate customer priorities into product solution.
• Working area on Thailand Science Park, Pathumthani  

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.

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