Collections Coordinator

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Date: Jun 24, 2022

Location: Houston, Texas, US

Company: Bureau Veritas

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? 

If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you!

If our core values of Trusted, Responsible, Ambitious & Humble and Open & Inclusive resonate with you, Bureau Veritas is looking for a:
 

PURPOSE:

As a Credit and Collections Coordinator, you will manage customer accounts and collect money owed. Minimize bad debt write-offs and ensure adherence to the company credit management policy. This in turn will maximize cash flow and profitability for the organization.

 

RESPONSIBILITIES:

  • Establish and maintain friendly, effective, and cooperative working relationships with customers in your assigned portfolio
  • Make collection calls, send e-mails, and send statements of account to customers
  • Escalate overdue accounts as necessary to Collections Manager, Operations, and/or Operations Management, and assist in development of payment strategies and agreements
  • Provide customer service while addressing collection issues, facilitating customer refunds, and account adjustments, and working with operations teams to resolve client discrepancies and short payments
  • Reduce DSO
  • Participate in monthly meetings with Operations and Collections Manager to review overdue/problem accounts and develop action items around these accounts
  • If required, perform credit checks for new accounts, and establish credit limits for customers
  • Reconcile customer accounts – Obtain payment remittances to inform the cash application team of which invoices to clear, and research unapplied cash amounts for cash application team to apply to invoices
  • Work with operations to process offsetting entries to clear credits with invoices
  • Perform other assigned tasks and duties necessary to support the collection department goals and initiatives

 

Skills and Knowledge

  • 5+ years business-to-business collections experience
  • Excellent verbal and written communication skills is a MUST
  • Computer literate, MS Office, including basic Excel knowledge (subtotals, functions, pivot tables, etc)
  • Team player with strong interpersonal skills and a good listener
  • Good organization skills and ability to work independently
  • Good judgment and decision-making skills
  • Commitment to excellent customer service
  • Credit management course from accredited institute will be considered an asset
  • JD Edwards experience will be considered an asset

 

 

Bureau Veritas is a world leader in testing, inspection and certification services.

When we look at Bureau Veritas, we want to see a reflection of the communities in which we work.  Inclusion is about actively involving every employee’s ideas, knowledge, perspectives, approaches and styles to maximize business success.  Inclusion is about attracting new talent who will bring more diversity to our workforce, with differences in culture, professional backgrounds and beliefs. 

     Our purpose: shaping a world of trust.

Guaranteeing quality, ensuring Health and Safety, mitigating risks and improving performance as well as environmental protection and social responsibility … This is what Bureau Veritas is about, truly believing that it contributes to bettering society. 

Blending performance & integrity, with ambition & humility, responsibility & openness, we are proud that our people leave a mark on what they do.

We respect our people and believe in our talents. 

We empower them to leave their mark, working as a team for the benefit of our 400,000 clients across 140 countries.

We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, a proof of growth and development. 

Being part of the BV family, is more than just working, it’s being convinced that you will Leave your mark…. in shaping a world of trust.


Join our talented community of scientists and experts and apply today at https://www.bvna.com/careers

Bureau Veritas Labs is an equal opportunity employer.  We are committed to an inclusive, barrier-free recruitment and selection process and work environment.  If you are contacted for a job opportunity, please advise Human Resources of any accommodations that are required.  Any information received relating to accommodations will be treated as confidential.

Shaping a World of Trust