IT Business Systems Administrator - Knoxville, TN

Hours Worked: Typically, Monday through Friday, forty-hours per week, on-site in Knoxville, TN.

However, must be flexible to meet the needs of the department and complete other projects as assigned.

Position Summary:

The IT Business Systems Administrator is responsible for aligning technological initiatives with the overall business strategy and objectives. This role ensures the smooth operation of critical IT systems and mitigates risks related to technology and information security. The IT Business Systems Administrator develops and maintains information technology strategies and projects to meet the company's evolving needs

Duties and Responsibilities:

It is everyone’s responsibility to live out our Values and Absolutes

by Shaping a World of Trust while ensuring responsible progress.

• Collaborate with business leaders to understand organizational goals and translate them into effective IT strategies and implementation plans
• Manage the development, implementation, and continuous improvement of IT business processes and workflows
• Monitor IT system performance and identify opportunities for optimization to enhance efficiency and productivity
• Oversee the implementation of information security controls and policies to protect the organization's data and assets
• Manage IT projects and initiatives, ensuring they are completed on time, within budget, and meet business requirements
• Serve as a liaison between the IT department and other business units, facilitating effective communication and collaboration
• Analyze industry trends and best practices to recommend innovative technology solutions that support the company's competitive advantage
• Develop and maintain IT policies, procedures, and documentation to ensure consistent and compliant IT operations
• Accomplishes financial objectives with guidance CFO by forecasting, budgeting and monitoring annual expenditures, CAP EX expenditures
• Follow the guidelines set forth with clients and in the company Quality, Health, Safety, Security and Environmental policies and procedures.
• Comply with clients and company management systems in accordance with appropriate regulatory agencies.
• Follows the guidelines set forth in by clients and the company Quality Manual and Safety / Chemical Hygiene Plan.
• Adhere to the requirements of the BV-CPS Quality System.
• Other duties as defined by Manager, department needs and workload.

Skills & Proficiencies:

• Knowledge of industry regulations, compliance requirements, and best practices related to information security and data privacy including software validations compliant with 21 CFR part 11
• Strong interpersonal skills – being approachable, relationship building with external and internal contacts, demonstrating initiative and adaptability to collaborate with cross-functional teams
• Strong understanding of business operations, IT systems, and information security principles
• Strong understanding of OSi model, IPv4 network addressing
• Skilled with Microsoft tools such as Windows Server 2008+, SQL, IIS, AD, etc.
• Functional with T-SQL scripting
• Ability to write technically proficient protocols, reports, and procedures
• Excellent project management, organizational, and problem-solving skills
• Proven ability to align technological initiatives with organizational goals and strategies
• Individual and Team work ethic
• Positive attitude, self-motivation, and high level of engagement
• Champions company values including team engagement

Education and Experience:

• Degree requirement: Bachelor's Degree in Computer Science or a closely related field
• Minimum of five (5) years of experience with:
  • IT service management frameworks
  • Business process improvement methodologies
  • Change management and organizational transformation initiatives
  • Managing third party vendor relationships and resources

An equivalent combination of education and experience may be accepted in lieu of above.