Data Entry Supervisor - Suwanee, GA

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Date: Oct 17, 2021

Location: Suwanee, Georgia, US

Company: Bureau Veritas


Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: [[SUWANEE]] 

State: [[GEORGIA]]

DEPARTMENT:   OCM Operations

REPORTS TO:      Laboratory Manager   

SCHEDULE: Monday thru Friday  8:00 AM - 4:30 PM   


SUMMARY: Through delegation from the Laboratory Manager, and in a safe, legal, and ethical manner, the Laboratory Supervisor oversees the Sample reception and Data Entry Department, and other handling of samples, thus ensuring the information entered is accurate and timely


ESSENTIAL DUTIES AND RESPONSIBILITIES:  include the following.  Other duties may be assigned.


  • Communicate, monitor, and enforce laboratory safety and housekeeping practices.


  • Maintain inventory levels for all overseen departments and replenish using a proper inventory management system.


  • Organize and prioritize warehouse and Data entry work.


  • Maintain adequate KPIs for data entry personnel and reduce number of samples held daily.


  • Work with the Customer Care center and Key Account Managers to trouble shoot and solve issues with incoming samples, data discrepancies and issue with the report/invoice.


  • Document and communicate all customer account updates effectively with staff and ensure staff have access to all current document revisions.


  • Assist in, or conduct, investigations of discrepancies to resolve problems with clients, and to inform management of required corrective action.


  • Develop full usage and understanding of internal software used for documentation and record keeping (i.e. CompliantPro, Flex, SharePoint)


  • Maintain communication with clients and management regarding status of samples.


  • Communicate with management regarding routine needs of the Data Entry and Warehouse departments


  • Report to Laboratory management objective input on Data Entry Clerk and Warehouse Clerk's performance.


  • Assist in the training efforts of the company.


  • Maintain an awareness of the abilities and personality of each Clerk.


  • Participate and take an active role in management meetings, production meetings, and safety committee meetings.


  • Constantly develop local safety culture within overseen departments and achieve all designated safety KPIs.


  • To carry out the above responsibilities, and others which may be assigned, in a safe and ethical manner, and in a fashion which demonstrates support for the Company's Quality Policy, Business Ethics Policy, Vision and Strategy, and to exercise good judgment, common sense, and diplomacy in so doing.


  • Assist in monitoring, measuring, and assessing quality assurance practices and protocols for continual improvement.





Through delegation, the Laboratory Manager carries the functional authority of the Laboratory Manager in regard to supervision of Data Entry Clerks and Warehouse Clerks day-to-day operation of the department.

QUALIFICATION REQUIREMENTS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE:  High school diploma or general education degree (GED); and one (1) to three (3) years related experience and/or training; or equivalent combination of education and experience.

  • Data Entry experience a must
  • Strong Microsoft Office Suites experience 
  • Supervisor experience 


LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively to employees in their work group or department.


MATHEMATICAL SKILLS:  Ability to add their work hours on their timecard. Able to analyze numerical reports from related laboratory machinery. Ability to perform basic methodology calculations. 


REASONING ABILITY:  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


CERTIFICATES, LICENSE, AND REGISTRATIONS:  Valid driver’s license is not required.


PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 


While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste and smell.  The employee frequently is required to walk.  The employee is occasionally required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.


The employee must lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.  The employee must be able to fully utilize a breathing apparatus when required.


WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Due to the difficulty and working space requirements of this position, it is difficult if not impossible to make reasonable accommodations.


While performing the duties of this job, the employee regularly works near moving mechanical parts and with explosive material and is regularly exposed to fumes or airborne particles, toxic or caustic chemicals.  The employee is occasionally exposed to risk of radiation.


The noise level in the work environment is occasionally low to moderate.

If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to USinfor@us.bureauveritas.com  We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!


If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below: