CER Senior Sales Representative

Purpose of the position / Overall task:

Develop the client portfolio and drive sales growth for ISO certification services through the identification and capture of market opportunities.

Responsibilities and main activities:

• Promote and sell the CER Department's product and service schemes in the market to both new and existing clients.
• Gather necessary data from market prospecting and potential clients to conduct analysis of their requests.
• Issue CER quotations in accordance with requirements analysis and present/justify them to potential clients (via fax, phone, email) in compliance with delegations received from the Sales & Marketing Manager.
• Monitor submitted quotations for one month following their transmission to potential clients.
• Ensure quotations and prospecting data are updated in Salesforce.
• Identify companies seeking certification, present CER services to them, and prepare quotations/contracts.
• Work with the Sales Manager to conduct market studies, map the market, and segment it to obtain accurate market evaluations regarding market trends in the certification activities sector.
• Assist the Sales Manager in developing and implementing marketing and sales strategy.
• Update sales and marketing action plans quarterly or as needed, and report monthly on actions, achievements, and results.
• Maintain records of correspondence, quotation drafts, and contracts; negotiate contractual terms within GOA limits.
• Assist the Sales Manager in debt recovery activities and DSO (Days Sales Outstanding) reduction.
• Request support from the S&M Manager when qualifications do not permit managing certain quotations/contracts.
• Ensure completion of any other tasks assigned by the CER BU Manager/Sales Manager directly related to the sale of existing services

Professional requirements:

• Bachelor’s degree
• At least 3 years of experience in sales and marketing services.
• Strong experience with Salesforce CRM (mandatory).
• Solid knowledge of Excel for dashboard creation and reporting.
• Experience coordinating email and phone campaigns and analyzing performance metrics.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities with high attention to detail.
• Preferred Qualifications: Knowledge of ISO 9001, ISO 14001; OHSAS is an advantage.
• Fluency in English; additional languages are an advantage.

Competencies profile:

• Strong interpersonal and communication skills, comfortable with client-facing interactions.
• Organized, proactive, and detail-oriented with the ability to manage multiple priorities.
• Analytical thinker, able to interpret data and generate insights.
• Team player who collaborates effectively across departments.
• Customer-oriented mindset focused on service quality and satisfaction.
• High sense of initiative, adaptability, and problem-solving attitude.