Junior Sustainability Sales Specialist

Purpose of the position / Overall task:

Support the coordination and delivery of the company’s sustainability services by providing sales, operational, and technical sustainability support under the supervision of Sustainability Business Development Manager.

Responsibilities and main activities:

This role will perform the following tasks under the supervision of the Sustainability Business Development Manager.

Sustainability Services Support

• Support senior colleagues in the development and delivery of sustainability consulting services.
• Conduct research and analysis on the latest sustainability trends and best practices.
• Support in implementation of best practice processes, procedures, templates, specifications, and guidelines for all project types and frameworks.
• Maintain awareness of new legislation and regulations related to sustainability.

Sustainability Sales Support

• Support the Sustainability Business Development Manager and the certification department in managing key client accounts.
• Maintain and update client information, leads, and opportunities in Salesforce, ensuring data accuracy and consistency.
• Prepare and manage Salesforce dashboards and reports to track performance, project pipeline, and conversion metrics approved by the Sustainability Business Development Manager.
• Monitor client quotations, contracts, and follow-up actions.
• Prepare sales offers, presentations, and materials for sustainability and certification services under the supervision of Sustainability Business Development Manager.

• Execute email and phone campaigns to promote the company’s certification and sustainability services.
• Extract contact lists in Salesforce and prepare specific database under the coordination of Sustainability Business Development Manager.

Other activities

• Junior Project management for key accounts (COATS).
• Salesforce key user.
• Support in enrolment of subcontractors for all Certification activities.
• Standardization of Salesforce processes and reporting practices across the certification department.

• Provide training and support to colleagues on Salesforce usage and reporting standards.
• Participate in internal meetings and present updates on key account activities, campaign performance, and subcontractor coordination.

Professional requirements:

• Bachelor’s degree in business administration, Marketing, Sustainability, Environmental Management, or a related field.
• At least 2 years of experience in sales coordination, key account management, or marketing, preferably within certification, consulting, or sustainability sectors.
• Strong experience with Salesforce CRM (mandatory).
• Solid knowledge of Excel for dashboard creation and reporting.
• Experience coordinating email and phone campaigns and analyzing performance metrics.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities with high attention to detail.
• Experience coordinating subcontractors or external partners is an asset.
• Fluency in English; additional languages are an advantage.

Competencies profile:

• Strong interpersonal and communication skills, comfortable with client-facing interactions.
• Organized, proactive, and detail-oriented with the ability to manage multiple priorities.
• Analytical thinker, able to interpret data and generate insights.
• Team player who collaborates effectively across departments.
• Customer-oriented mindset focused on service quality and satisfaction.
• High sense of initiative, adaptability, and problem-solving attitude.
• Passionate about sustainability, certification, and business development.