Technician III

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Overview:
Business Title: Heavy Metals Technician III
Position Title: Technician III
Division: Consumer Products Services
Entity: Consumer Products Services
Reports to: Supervisor, Heavy Metals & Analytical
FLSA: Non-Exempt
Location: Buffalo
Hours Worked: Typically, Monday through Friday, 40 per week.
However, must be flexible to meet the needs of the department and complete other projects as assigned.
Position Summary:
This position is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports.
Duties and Responsibilities:
It is everyone’s responsibility to live out our Values and Absolutes by
Shaping a World of Trust while ensuring responsible progress.
Major Roles & Responsibilities:
 Knowledge of how to access the latest revisions of standards, protocols, and test methods, with direction.
 Evaluate products submitted for testing for quality / safety issues, with direction from senior staff in a limited scope.
 Prepares a variety of samples for testing using prescribed testing methods, following testing standards / specifications, in a limited scope.
 Conducts testing or analyzes a variety of consumer products for basic bench analysis and limited analytical instrumentation using prescribed testing methods, following testing standards / specifications appropriate to the sample, in a limited scope.
 Use and verify (if applicable) test equipment and instruments, and maintain record keeping system for calibration / quality system integrity with direction.
 Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).
 Accurately record test data per BV Quality guidelines.
 Assist with department testing in other areas, with direction, as required.
 Organizes and manages workload to meet or exceed laboratory turn around time and client expectations.
 Assist in the technical and administrative aspects of various departmental projects as directed.
 Accurately compile data, prepare and review written technical reports in a limited scope
 Interface with senior staff for direction on interpretations pertaining to compliance and standards.
 Identify and troubleshoot technical issues in a limited scope with direction from senior staff.
 Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.
 Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.
 Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Safety / Chemical Hygiene Plan.
 Other duties as defined by Manager, department needs and workload.

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Additional Responsibilities for Technician II:
 Evaluate test results data, with direction.
 Interpret and apply industry standards within a limited scope and with direction.
 Offer problem resolution, as applicable, for any client issues/questions identified, while aiming to enhance client satisfaction and improving client relations.
 Conduct verbal and written communications with internal clients regarding administrative and technical issues, with direction.
 Participate with senior staff in client meetings / visits, when appropriate.
 Identify and troubleshoot technical issues in a limited scope.
 Consult with other technicians / engineers on various issues, seeking direction as needed.
 Write, train, implement and update lab procedures with direction from senior staff
Additional Responsibilities for Technician III:
 Independently evaluate test results data.
 Reviews contract requirements prior to testing in order to ensure adherence, in a limited scope.
 Train employees on sample preparation/testing methods and procedures.
 Interpret and apply industry standards within a limited scope.
 Organize and monitor workflow of other technicians in the lab.
 Provide direction/mentoring to other technicians.
 Assist in the development of tests specifications / methods with direction from senior staff.
 Participate in client visits / meetings, when appropriate.
 Prepare quotes with client services in a limited scope and with direction.
 Identify and implement improvements in the areas of testing quality, accuracy, and efficiency.
 Develop/update test protocols to include current and correct testing that incorporate client specific requirements
 Assist with any special projects as needed
 Assist with report writing by consolidating data and filling data into protocols
Required Skills & Proficiencies:
 Problem solving and process improvement ability
 Possess and demonstrate written and verbal communication skills
 Organization and time management skills
 Ability to perform multiple tasks
 Ability to prioritize individual workload to meet or exceed deadlines
 Individual and team work ethic
 Basic computer skills: Windows, Word & Excel.
 Attention to detail
 Technical aptitude

Education and Experience:
Experience and Educational Background Required for the Job
Technician I:
 High school diploma or equivalent and 1 year related experience; or
 2 year technical degree
Technician II:
 High school diploma or equivalent and 1-3 years related experience; or
 2 year technical degree and 6-12 months related experience; or
 4 year technical degree
Technician III:
 2 year technical degree and 2-4 years related experience; or
 4 year technical degree and 6 months related experience

Compensation Range: $20-$22 an hour (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).

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