QA/ QC Manager

Position Details

1. 1. Position

QA/QC Manager

1. 2. Department

Building & Infrastructure (Construction)

1. 3. Reporting to

Project Director

1. 4. Key Working Relationship

Consultants, contractors, PM team, project QC engineers

Minimum Required Qualifications

1. 1. Specialty

• Management of QC engineers of various trades and disciplines
• Conversant and fluent in English language. Preferably Arabic speaking
• Good technical reporting skills in English language

1. 2. Education

Bachelor’s Degree in Civil Engineering. Preferably with post graduate degree in management or similar.

1. 3. Training / Awareness

• Lead Auditor certificate in QMS ISO 9001:2008 or higher
• Development training in QA/QC management
• Preferably with training in Project Management

1. 4. Technical knowledge

• Familiar with conditions of contracts particularly FIDIC contracts
• Wide-ranging knowledge and profound understanding of Project Quality Plan (PQP)
• Able to prepare/review PQPs
• Excellent understanding and interpretation of Project Specifications

1. 5. Experience

Minimum 10 years experience in QA/QC management in construction. Preferably with Consultants.

1. 1. Primary Functions

• Support development and implementation of Project Quality Delivery Plan (overall integration of all project quality related processes (i.e. technical quality assurance, construction quality, fabrication quality, ITPs, inspection, etc.).
• Reviewing of all Contractors’ quality and testing, submissions for contract compliance.
• Carrying out surveillance activities on Contractor’s construction activities to ensure compliance with approved methods/materials.
• Issuing regular guidance and information to the quality department and engineering staff to ensure key issues are effectively managed.
• Assisting senior construction staff to monitor and close non-conformances.
• Reporting on Quality performance at construction meetings.
• Ensuring that the approved PQP is implemented on the project.
• Ensure that the works carried out on site are inspected in accordance with the latest approved drawings/documents, project specifications.
• Attend the technical meetings on behalf of the team and capable to manage IRs and team operations in proper flow

1. 2. Management Skills

• Ability to communicate effectively with teams and clients.
• Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
• Ability to manage change and effectively pass on the information down the line to concerned teams for smoother execution.
• Delegate and allocate responsibilities efficiently to manage projects end to end.
• Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence.
• Ability to identify strengths and weaknesses of team members and suitably make changes if required.
• Resource management skills and ability to handle complex / sensitive issues.
• Encourage team interaction, boost employee motivation and appreciate team contribution.
• Ability to match project tasks with opportunities for development so that employee potential is utilised to the maximum.

1. 3. Business Requirements

• Maintaining internal and external communication.
• Promotes Bureau Veritas service portfolio to clients.
• Exhibits professional decorum in dealing with clients.

1. 4. Self Management

• Respects security guidelines of Bureau Veritas and safeguards personal security in the working environment.
• Actively participates in the sharing of knowledge and information (Knowledge Management).
• Bureau Veritas Core and Business Values
• Results oriented
• Service driven
• Personal efficiency
• Impact and Influencing
• Rigorous
• Problem solving

1. 5. Customer Focus

• Maintain regular job related contact with clients.
• Understand client needs and work to achieve successful project outcomes.
• Develop trust and open communication with the client.
• Regularly monitor customer satisfaction.
• Proactively market Bureau Veritas’ services.
• Maintains rapport with clients.

1. 6. HSE Requirements

• Comply at all times with all applicable legal requirements, BV Dubai HSE Policies and procedures, client’s HSE procedures and code of practices.
• Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/supervisor
• Report immediately any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.
• Guide and supervise the team and make sure that they are having all the required PPE and Safe place to work and guide/monitor the team in order to make sure that all safety measures are implemented
• Report immediately any HSE incident and cooperate in investigation
• Use appropriate PPE at work area and be aware of:
• the risks appropriate PPE will control or minimize
• Report immediately in case the PPE is worn off or lost.
• Communicate to their immediate manager any unsafe work practice or condition and opportunities for improvement of HSE practices.
• Take care of your own health and safety and that of people who may be affected by what you do (or do not do).
• Co-operate with others on health and safety, and not interfere with, or misuse, anything provided for your health, safety or welfare.

1. 1. Continual Development

• Complete requirements for appropriate professional trainings in specified time frames.
• Regular reading of professional journals and other technical literature.
• Attend appropriate courses/seminars.
• Progress towards developing individual distinctive competence targets.

1. 2. KPIs

• Time taken to deliver the report to the client
• Quality of report
• Jobs done within the allocated timeframe
• Additional sales, cross-selling, number of commercial opportunities referred
• Client satisfaction and return sales
• Shared information, Best practice, Knowledge Management
• Technical capability.

1. 3. Monitored By

• BL Manager