Human Resources Coordinator

Human Resources Coordinator

We are looking for an organized, detail-oriented HR Coordinator who enjoys working with data, processes, systems, and people. In this role, you will help ensure the accuracy of employee information, support HR reporting and administration, and serve as a key point of contact for employee HR inquiries.

The ideal candidate is a solutions-focused professional with strong organizational and time management skills who is comfortable working with HR systems, managing multiple priorities, and providing a high level of service to employees.

Essential Duties and Responsibilities

• Maintain accurate employee data across HR systems, including SuccessFactors and ADP, ensuring strong data integrity and timely updates.
• Support employee data uploads, system updates, and other HRIS-related processes.
• Maintain accurate and timely electronic employee records, including new hire documentation and filing through PeopleDoc.
• Generate and maintain HR reports using SuccessFactors, ADP, Excel, dashboards, and other reporting tools.
• Partner with HRIS to develop reports that support HR and business needs.
• Maintain HR files, records, templates, tools, and workflows in a standardized, centralized, and organized manner.
• Serve as a key point of contact for employee HR inquiries and provide timely, accurate, and helpful support.
• Manage and resolve HR self-service tickets and inquiries received through the HR mailbox.
• Partner with Benefits and Payroll teams to address employee questions and resolve issues.
• Help employees access and update their information through self-service platforms, including ADP and BV Connect.
• Provide guidance based on HR policies, employee handbooks, processes, and available self-service resources.
• Review and interpret applicable collective agreement provisions when responding to employee inquiries, escalating questions when appropriate.
• Participate in regional HR initiatives and ad hoc projects.
• Perform other related duties as required based on organizational needs and priorities.

Skills and Competencies

• 2–5 years of experience in an HR Coordinator or similar HR role, with exposure to data management, reporting, and HR process administration.
• Experience working with HR information systems such as SuccessFactors and ADP.
• Strong data management and reporting skills, with excellent attention to detail.
• Proficiency with Microsoft Excel and comfort working with HR data and reports.
• Strong understanding of HR policies, processes, and best practices.
• Excellent communication and customer service skills, with the ability to support employees at different levels of the organization.
• Strong organizational, time management, and prioritization skills.
• Ability to collaborate effectively with HR, Payroll, Benefits, HRIS, and other cross-functional teams.

Education, Certifications, and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.