Permit Technician Supervisor - CAP Government (Homestead) - EVG

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Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: Homestead

State: FL

We are seeking the immediate hire of a Permit Technician Supervisor for CAP GOVERNMENT for our office in Homestead, Florida.

The successful candidate will be highly motivated, detail-oriented, and a team player. Primary duties will include leading a team of permit technicians who are involved in assisting homeowners, contractors, or others applying for a permit with the routine and technical information related to the issuance of building permits; that may include routine building code requirements and ordinances; and assist the public in completing applications and other required forms.

This person will be responsible for specialized processing services for building permits. This position is heavily customer service-based, therefore it requires a strong and excellent customer service approach with internal and external customers. The candidate will provide information and guidance regarding procedures for all types of building permits, which includes reviewing all the information and/or documentation that is required on the permit applications.

The position is in-person in the office and may require sitting or standing for long periods of time.

Duties & Responsibilities

• Provides information and guidance to the general public regarding application procedures for all types of building permits.
• Reviews permit applications for provisions of all required information and/or documentation.
• Distributes applications for necessary reviews.
• Monitors progress of permit review.
• Verifies completion of all required reviews, and notifies applicant of approved permit.
• Serves as liaison between reviewing agencies and applicant.
• Performs specialized processing functions for permits.
• May be assigned as special liaison with high volume customers.
• Tracks permit through inspection process to advise customer of status, problems, and final approval.
• Maintains building permit packets with detailed files of official records pertaining to the process.
• Addresses public records requests.
• Answers phones and assists customers at the counter.
• Handles customer questions and issues regarding permit requirements; refers technical questions to appropriate staff, and advises customer of action taken as necessary.
• May include image documents using small and large-format scanners.
• Maintains confidentiality of records.
• May be assigned to other office locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Performs other related duties and tasks as necessary or as assigned.

Requirements:
We will consider any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities needed for this job.
 

• Education: A high school diploma or equivalent (GED) is required.  We prefer supplemental additional training in building inspection, structural engineering, or a related field. An Associate's Degree in engineering, architecture, building inspection, or related field, or equivalent ICC certification level is a plus.
• Experience: Minimum 3 years’ experience as a permit technician within a municipal setting is required.  
• Must have a valid Florida driver's license.
• Experience working with permitting softward is highly preferred.
• Experience working in administrative and/or customer service settings is highly preferred.
• Leadership experience is preferred.

Required Knowledge, Abilities, & Skills:

• Knowledge of basic land development and construction permit requirements.
• Knowledge of general permit processing and procedures.
• Knowledge of County offices and functions.
• Knowledge of land development and construction terminology.
• Able to deal with the public in a professional, courteous manner.
• Able to accurately answer questions and resolve problem situations or refer to appropriate office.
• Able to follow check lists and recognize different types of required exhibits and plans.
• Hands-on experience with desktop computer applications.
• Skilled in the use of various office equipment.
• Able to work under stressful conditions.
• Able to interact effectively with others,
• Must be able to commute to other office locations based upon operational needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Primarily sedentary work requires sitting, bending, stooping, kneeling, and standing. Able to move about an office. Able to lift and carry up to 10 pounds. Able to look at a computer screen for long periods and operate computer keyboard, and other office equipment requiring repetitive hand movement. Able to speak, hear, and see. Finger dexterity. Visual Acuity (peripheral vision, depth perception) to operate motorized vehicles.

Work Environment

The work environment of this job is primarily inside work. Able to perform shop math including fractions, percentages, ratios, multiplication, subtraction, division. Able to read and comprehend instructions, reports, permits, applications. Able to speak clearly and concisely. Able to write detailed information and data in clear and proper English.

At Bureau Veritas, we are dedicated to ensuring employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits.  Here's a breakdown of what we provide:
 

• The starting wage range for this role begins at $25/hour and is negotiable based on factors like experience, education, licenses, or certifications.

• Eligibility for benefits starts from your first day of employment and includes: 

  • Medical, Dental, and Vision coverage

  • Company-matched Retirement plan

  • Generous Paid Time Off and Company Holidays

  • Life Insurance and AD&D coverage

  • Short-Term Disability (STD) and Long-Term Disability (LTD)

  • Optional life and pet insurance

  • Employee Assistance Program and Total Wellbeing Lifestyle Programs

  • Tuition Assistance and/or Professional Development

  • Employee Discounts

Pay offered may vary depending on job-related knowledge, skills, experience, and market location.  This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws.  
 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
 

Join us at Bureau Veritas, where your well-being and professional growth are our top priorities.

If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com. 

We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!

If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf