Sample Management Coordinator III (Second Shift)

Overview:

Business Title: Sample Management Coordinator III (Second Shift)

Position Title: Lab Support Technician III

Division: Consumer Products Services

Entity: ATL

Location: Indianapolis, IN

Reports to: Manager

FLSA: Non-exempt

Hours Worked: Typically, Monday through Friday, forty-hours per week (Second Shift). However, must be flexible to meet the needs of the department and complete other projects as assigned.

Position Summary:

The Sample Management Coordinator III is responsible for customer order support, such as weighing, solubilizing, and plating compounds that may be highly potent and controlled substances, dissolution transfer preparations, sample staging, shipping, receiving, and updating inventory. The role is also responsible for container direct sample submission support, taring and weighing using automation.

Duties and Responsibilities:

It is everyone’s responsibility to live out our Values and Absolutes by Shaping a World of Trust while ensuring responsible progress.

• Sample chemistry support, including the following services:
• Dissolution transfer of samples for weigh fulfillment
• Hand solubilization of neat samples
• Inspection of inventory samples
• Directed sample submission (DSS) support:
• Neat sample receiving through sample shipping and delivery, including issue communication, shipment notification, and customer service
• Secondary sample submission registration support received from third parties in nonstandard containers
• Backup registration support in established process driven work
• Inventory of sample submissions from third parties requiring registration work
• Container barcode correction support for obvious and complex errors
• Preparation/completion of directed sample submission orders
• Customer requested sample weighing including highly potent and controlled substances
• Sample support picking and placing for all locations through software driven order processing
• Sample storage maintenance and issue resolution support (i.e., locating misplaced samples, reorganization/loading of sample archives and sample staging locations, and ample tube auditing).
• Transport samples to various onsite locations
• Container taring and weighing on automated weighing robots
• Transfer samples from nonstandard containers to approved containers
• Sample shipping support using software to prepare shipment documentation
• Preparation and review of SDS documents for shipments
• Collating sample orders and shipment preparation for shipments to 3rd party collaborators
• Monitor and support consumables inventory and pick up and drop off consumables as needed
• Working closely with the client to support new process development and software changes
• Small sample spill cleanup support and communication with client for spills requiring additional assessment and expertise

• Directed sample submission (DSS) support for shipping and delivery services for plated samples including inspection of inventory samples, neat sample solubilization, sample tube creation and plating activities.
• Sample order support including:

• Order system customer service
• Order processing prioritization based on order comments.
• Sample shipping and receiving

Skills & Proficiencies:

• Must be comfortable handling chemical samples
• Must be highly organized and able to prioritize workload and complete orders
• Communicate professionally and concisely – both written and verbal
• Experience maintaining high attention to detail
• Strong experience with MS Office Suite and SharePoint sites
• Ability to quickly understand job-specific software
• Team-oriented and the ability to work in a collaborative environment
• Be a proven multi-tasker that truly thrives on juggling multiple projects in a deadline driven environment
• Possess strong organizational skills with ability to quickly assess project status and communicate it effectively
• Must be able to work with specified turnaround times in a production environment.
• Experience in handling large quantities of samples and orders
• Driven, energetic person coordinating activities among different areas of the department
• Demonstrate team leadership
• Ability to coordinate multiple priorities and complex schedules to support optimum laboratory operations
• Technical problem solving and process improvement skills
• Ability to train on all support tasks in the assigned laboratory
• Strong interpersonal skills – being approachable, relationship building with external and internal contacts, demonstrating initiative and adaptability

Education and Experience:

• Degree requirement: Bachelor's Degree in Chemistry or closely related field
• Minimum of three (3) years of experience of laboratory research in a highly detail-oriented environment

An equivalent combination of education and experience may be accepted in lieu of above.

Compensation Range: $25.00-$27.00 per hour  (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as location, education, experience, and skillset).