Certification - Training Manager

Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.
 

> We believe that leaving a mark is a true challenge and opportunity for every one of us.

> We believe that leaving a mark is a sign of trust and impact.

> We believe that leaving a mark is a bond with the future.

> We believe that leaving a mark is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust.

Job Summary:

The Training Manager is respinsible for overseeing and managing the development and implementation of training programs for both existing and new clients.

1. To plan for training programs for ALL schemes and collaborate witht he Auditor, Scheduling, and Invoicing team - from training content, materials, date, and venue
2. Manage trainers' competency and training
3. Coordinate with Marketing Manager in marketing content for LinkedIn/websites for lead generation, marketing campaigns and Salesforce campaigns
4. Identify market trends for training and assist in the creation of develoment of new products, in conjunction with subject matter experts aligned to the busienss strategy
5. Build a team of subcon trainers to back up internal auditors
6. Work with the enterprise and resellers managers to implement fit-for-purpose and highly profitable resellers and enterprise strategy
7. Cultivate relationships with major industry bodies, and educational or training institution to promote training
8. Develop and ensure a more strategic customer journey through digital transformation
9. Develop on-demand training with external providers
10. Manage customized training for clients who prefer to do it in-house. - Training program, plan, duration, and selling price
11. Be responsible for pricing models and P&L for training business
12. Ensure positive customer satisfaction through the NPS/post-training feedback form.
13. Manage Certificate issuance and delivery
14. Sales, Margin, Pipeline, and Revebue reporting
15. Coach and Train new Training team members, attract and retain key talents
16. Others to be assigned from time to tme

Required Skills and Qulaification:

Work Experience: 

• Minimum of 3 years' experience in the preferred industry 

Skills & Competencies:

• Degree in Marketing, Mass Communications, Business Managementor or equivalent or Degree in Science or Engineering with Business Development for Technical Sales
• At least five (5) years of management experience in manufacturing or any TIC related field combined
• At least five (5) years as Lead Auditor and understand TIC Training needds.
• At least five (5) years as Trainer
• Excellent communication and interpersonal skills
• Customer service oriented and with good problem-solving0020skills
• Proficient in MS Office applications
• Honest and reliable, strong sense of work responsibility
• Keen to details and highly analytical
• Must be able to work independently, as well as in a team environment
• Time Management
• Must be confident, highly efficient and self-motivated

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.
 
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