Sample Logistics Supervisor
Mississauga, Ontario, CA
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- Maximize human, equipment and financial resources on a daily basis and ensure that they are used appropriately.
- Responsible for coordination of workload within the Sample Logistics area to ensure that client and Bureau Veritas requirements are met.
- Ensure procedures are followed in the processing of the bottle orders and intake of samples is handled in a timely and efficient manner.
- Organize and direct staff, to maintain a good working environment and ensure continuous improvement in productivity and efficiency.
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- Lead and develop staff, including responsibility for recruitment of new employees, setting objectives, evaluating performance and expectations, coaching and mentoring, working jointly with employees in the development of their career path, ensuring that adequate training is provided.
- Coordinate the work schedules, workload and monitor the status of the various work areas throughout the day.
- Monitor bottle inventory, lab supplies and equipment.
- Coordinate requests or recommend resource planning, e.g. need for additional staff or equipment.
- Develop strategic plans with the objective of preparing the department for continued growth.
- Provide feedback during budgeting process as required.
- Elevate significant & complex resource issues to Manager.
- Provide Management with production and statistical reports.
- Conduct and take part in meetings to share departmental information, address concerns and obtain ideas for problem resolution and improvements.
- Develop and nurture ongoing relationship with peers in other internal departments and its customers.
- Develop and maintain a positive work environment for employees.
- Support and comply with all Bureau Veritas policies, Quality System and Health & Safety program.
- Ensure that employees are following SOPs and work instructions to reduce non-conformances.
- Provide information, instructions and assistance to all staff in order to protect the health and safety of our employees.
- Understand and enforce our EHS Policy as well as the Occupational Health and Safety Act
- Provide all staff with proper, well-maintained equipment, plus any other special personal protective devices which may be required.
- Conduct safety tailgate meetings with staff regularly.
- Conduct weekly PPE audits.
- Participate in monthly worksite inspections of their area.
- Ensure hazard assessments and critical task analysis are done within their area of responsibility.
- Monitor staff and hold them accountable for their individual safety performance.
- Ensure compliance with Transport of Dangerous Goods regulations and adequate training of staff.
- Participate, when requested in internal and external audits.
- Maintain training records and relevant qualifications.
- All other responsibilities as assigned.
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- University degree or college diploma, preferably in sciences.
- 5 years of experience in specific environment of which 2 are at a leadership level.
- Ability to coach, mentor and motivate staff.
- Ability to communicate effectively and work collaboratively with Lab Operations and the Customer Service Team.
- Able to assess problems, recommend and provide alternative solutions.
- Positive outlook with ability to work in a fast-paced environment.
- Good time-management, communication, multi-tasking and priority setting skills.
- Excellent written communication and ability to display data and information using Microsoft Office.
- Ability to adapt to a changing environment.
- Ability to work on both independently and as part of a team.
- Detail oriented and record keeping skills.
- Ability to accurately follow SOP and work instructions and keep them current.
- Ability to learn quickly.
- Excellent up to date knowledge of laboratory processes and automation.
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- High level of work production in fast-paced lab environment.
- Flexible working hours, overtime, and shift work.
- Changing priorities and balancing workload to meet tight deadlines.
- Some lifting and carrying (up to 40 lbs) and may involve prolonged periods of standing.
- Hazardous materials are handled using established safety procedures and appropriate equipment.
- Regularly visit Ontario Service Centers to monitor operations and compliance.