IT Engineer

Position: IT Executive

Location: Muscat

Qualification: Bachelor’s/ master’s degree in IT/computer science or equivalent. Technical Certification like CCNA, MCSE, ITIL etc would be advantageous.

Experience: Minimum 5 Years of prior IT field experience in networking and system configuration for established organizations.

Skills Required:

• • Excellent interpersonal skills
  • Should have a pleasing personality
  • Good communication and presentation skills.
  • Able to work under stress
  • Project management skills
  • Willing to travel within the region on a regular basis

Experience:

• LAN, WAN and Network security experience
• Server Hardware and Operating systems
• Outlook/Office 365/Lotus Notes , experience on mailing system
• Backup and restore , design and implementation
• Database Management
• Active Directory setup management.
• Work Experience on PRI lines , EPABX systems
• Work experience on conferencing solutions
• NAS / Storages
• Experience in Graphic design / cloud /web solutions
• Corporate and third party application support
• Cyber Security

Roles and Responsibilities:

• Helpdesk Management
• 2nd level support for Server activity, Internet lease line, MPLS n/w and decentralize n/w setup

• Backup and restore of server data
• Hardware troubleshooting and part replacement
• Office 365/ Lotus server user management
• Inventory Management
• Support for HO projects like Siebel patch management, Training setup, configuration of prerequisites for HO applications
• Visit to Regional area offices for IT support, LAN Cabling, convert systems in AD domain
• Active Directory Management
• Corporate and third party application support
• Patch management for operating system, antivirus etc.
• Support for UPS, inverters, EPABX systems, PRI lines, photocopy and printers etc.
• IT support to acquired company, BV lab (considering above all points)
• Support to WebEx and teleconferencing
• Support to cloud / web solutions.
• Ensure availability and security of systems aligned to agreed business requirements
• Keep technology state of the art, consistent with business requirements
• Assess, select and manage technical external support
•  Provide second / third level support
• Collect information on latest developments in area of responsibility
• Identify, communicate and correct system failures and inefficiencies
• Provide technical support to consultants and project leaders
• Ensure operation of technical systems consistent with policies and procedures
• Ensure adequate documentation of systems
• Contribute to development service level agreements in agreement with supervisor and business
• Ensure compliance with policies and procedures
• Provide IT Support when and where needed across the region/zone
• Call logging on Unicenter Service Desk and tool set
• Interface with other regional departments, HR and Finance
• Participate in Projects upon request of  IT/IS management
• Discrete and respectful use and attitude towards sensitive(personal) information, obtained on request or in the line of duty
• Ensure clear communication

Your career is about more than building a resume — it’s a chance to #LeaveYourMark. Guaranteeing quality, ensuring health and safety, mitigating risks and improving performance, as well as environmental protection and social responsibility…this is what Bureau Veritas is about. Join an inclusive, flexible and diverse company where you can thrive while positively contributing to transforming the world in which we live.

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