Permit Tech - Plano

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: Plano 

State: Texas

Job Summary:
The Permit Technician provides essential administrative, clerical, and secretarial support to the Permit Services team. Working under the direction of the Permit Technician Supervisor, the incumbent maintains the construction‑permit database, verifies the completeness of permit application packets, assists Plan Review staff, and performs backup duties for other office functions. The role requires frequent interaction with city officials, contractors, and the public, and demands high‑quality customer service, strong problem‑solving abilities, and the capacity to multitask in a fast‑paced environment.

Essential Duties and Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Permit Intake & Verification 
•    Receive permit applications (paper or electronic), confirm that all required documents, fees, and approvals are included, and flag any missing items for follow‑up.
Database Management 
•    Enter and update permit and inspection data in the BV tracking system; generate reports on permits issued, pending items, and inspection status.
Clerical & Secretarial Support
•    Answer general telephone calls, provide information to callers, take and forward messages, compose routine correspondence, and file incoming and outgoing documents.
Customer Interaction
•    Communicate clearly and courteously with staff, citizens, builders, and contractors; respond to inquiries about the permit process and direct them to the appropriate resources.
Team Collaboration
•    Assist Permit Review staff and other team members when requested; provide backup for special projects, research tasks, and data‑analysis activities.
Administrative Tasks for Special Projects
•    Conduct research, gather data, and prepare summaries or reports as needed for ad‑hoc initiatives.
Professional Development
•    Pursue ICC Permit Technician certification (or obtain within the first year) and attend training to stay current on codes and standards.
Compliance & Safety
•    Perform daily duties responsibly and safely, respecting private and public property; follow all BV and regulatory safety procedures.
Other Duties 
•    Perform any additional tasks assigned by the Permit Technician Supervisor to support departmental goals.

Supervisory Responsibilities
No supervisory responsibilities

Skills
The requirements listed below are representative of acquired skills required.
•    Computer Applications – Microsoft Word, Excel, Outlook, Adobe Acrobat, Adobe Photoshop
•    Database/Tracking Software – BV permit‑tracking system, CRM tools
•    Digital Imaging – Use of scanners and basic photo‑editing for document attachment
•    Technical Writing – Clear, concise email and memo composition
•    Verbal Communication – Ability to explain permit requirements to non‑technical audiences
•    Problem Solving – Identify missing information, resolve simple procedural issues, and suggest work‑arounds
•    Mathematical Aptitude – Perform addition, subtraction, multiplication, division, decimals, and percentages accurately    
•    Functional Reasoning – Interpret written, oral, or diagrammatic instructions and adapt procedures as needed    
•    Time Management & Multitasking – Handle high call volume (80‑150 calls/day) and 100+ emails/day while maintaining accuracy

Competency
The requirements listed below are competencies required to perform the job successfully.
•    Customer‑Focused Service – Consistently delivers the high‑standard service expected by BV and its clients.
•    Attention to Detail – Detects incomplete applications, data‑entry errors, and filing inconsistencies.
•    Analytical Thinking – Reviews permit packets and identifies compliance gaps quickly.
•    Adaptability – Thrives in a fast‑moving environment; shifts priorities as new requests arrive.
•    Integrity & Ethics – Handles confidential permit information responsibly and adheres to BV’s Code of Ethics.
•    Team Collaboration – Works effectively with Permit Review staff, city officials, contractors, and other BV departments.
•    Self‑Motivation – Takes initiative to complete tasks without constant supervision and seeks process‑improvement opportunities.

Education, Certifications, and Experience (required)
Education    
•    High school diploma or GED (minimum). 
•    Associate’s degree in business administration, Office Management, or a related field preferred.
Experience    
•    Minimum 2 years of experience performing daily office operations, clerical duties, and data‑entry tasks (municipal, construction, or corporate setting).
•    Prior exposure to building‑code or inspection‑related processes is a plus.
Certifications    
•    ICC Permit Technician certification – required or must be obtained within the first year of employment.
Licensing    
•    Valid Texas driver’s license (required for occasional on‑site visits or training).
Other Requirements    
•    Ability to pass pre‑employment drug screen, motor‑vehicle record check, prior‑employment verification, and criminal background check (if applicable).

Physical and Environmental Conditions
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•    Work Setting – Primarily office‑based (on‑site in Plano or remote with a dedicated workstation).
•    Physical Demands – Frequent use of hands for typing, filing, and handling documents; occasional lifting of up to 25 lb (e.g., boxes of paperwork or equipment).
•    Mobility – Ability to walk short distances to retrieve files, deliver documents, or attend brief in‑person meetings.
•    Vision – Clear distance, near, and adjustable focus vision required for reading screens, printed permits, and code documents.
•    Auditory – Ability to listen clearly to multiple simultaneous phone conversations and comprehend spoken instructions.
•    Environmental Exposure – Typical office environment; occasional exposure to municipal office settings when meeting city representatives.

Travel Requirements
•    Travel Frequency – Up to 10 % of work time may involve travel to municipal offices, training events, or BV regional meetings.
•    Coverage Area – Primarily within the state of Texas; travel is generally local to the Scheduler’s home office but may include trips to multiple cities served by BV.
•    Travel Mode – Use of personal vehicle; valid Texas driver’s license required.

If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com.

We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!

If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below:

https://www.dol.gov/agencies/ofccp/posters