Operations Coordinator - Port Arthur, TX

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: Port Arthur 

State: Texas

OPERATIONS COORDINATOR

Location: Port Arthur, TX

POSITION SUMMARY

The Operations Coordinator receives, records, and distributes work orders to field employees based on customer service requests. This role requires sound judgment in assigning qualified inspectors, coordinating resources, and ensuring all assignments are properly staffed and executed. The Operations Coordinator serves as a critical liaison between clients, laboratory personnel, and field staff, maintaining clear communication and documentation throughout each assignment lifecycle.

The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities while maintaining the highest standards of professionalism and integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Order Management & Dispatch:

- Receive work orders from specialized clients via written and/or verbal communication

- Create and maintain comprehensive job files

- Prepare and issue job orders and laboratory instructions

- Select and dispatch field personnel based on inspector qualifications, job type, customer requirements, and field experience

- Ensure adequate staffing levels to cover all required aspects of assignments

Communication & Coordination:

- Distribute all required information to laboratory, clients, and inspectors

- Keep all parties fully informed throughout the course of assignments

- Confirm figures with terminal personnel and issue confirmed figures, summaries, and verbal confirmations to clients

- Coordinate paper flow throughout the office to ensure timely delivery of proper documentation to clients

- Proofread formal reports before final release

- Coordinate with laboratory regarding sample analysis and results

Quality Assurance & Compliance:

- Verify job conformance to customer requirements

- Verify calculations and documentation accuracy

- Provide positive and/or negative performance feedback to staff as needed

- Report irregularities to management and generate non-conformance reports as required

- Recommend disciplinary action when appropriate

- Participate in and/or lead investigations into discrepancies and problems

Professional Representation:

- Represent Bureau Veritas through professional appearance and ethical conduct at all times

- Maintain 24-hour on-call status as directed

- Support and participate in Bureau Veritas's Business Management System (BMS)

- Attend required company meetings and training

- Perform field inspector duties as workload and assignment nature dictate

SUPERVISORY RESPONSIBILITIES

- Ensure full and adequate coverage of all field assignments by assigning appropriate resources and personnel

- Instruct and provide guidance to field staff

- Provide job-related and safety training as needed

- Maintain training records for all field staff

- Ensure field staff are properly equipped with required safety and inspection equipment (clean and calibrated)

- Perform field inspector audits

- Recognize and discipline field staff based on performance

REQUIRED QUALIFICATIONS

Education:

- High school diploma or GED

Experience:

- Minimum 5+ years as an Inspector or similar field operations position

- Demonstrated knowledge of company Health, Safety & Environment (HS&E) procedures

- Knowledge of relevant governmental regulations

Core Competencies:

- Strong organizational and time management skills

- Ability to manage multiple priorities simultaneously

- Sound judgment in resource allocation and personnel assignment

- Detail-oriented with strong proofreading and verification abilities

- Independent decision-making capability

REQUIRED SKILLS

Language Skills:

- Read and interpret safety rules, operating/maintenance instructions, and procedure manuals

- Write routine reports and correspondence

- Speak effectively to groups of customers and employees

- Demonstrate excellent communication skills (verbal and written)

Mathematical Skills:

- Perform calculations (addition, subtraction, multiplication, division) in all units of measure

- Compute rates, ratios, and percentages

- Draw and interpret bar graphs

Reasoning & Problem-Solving:

- Understand and plan for effective work assignment performance

- Prepare documented action plans and instructions (written, oral, and/or diagrammatic)

- Deal rapidly and effectively with problems involving multiple variables

- Make independent decisions and communicate them to staff, management, and customers

REQUIRED CERTIFICATIONS & LICENSES

- Valid driver's license

PHYSICAL DEMANDS

The employee regularly:

- Sits and uses hands to handle and feel objects, tools, or controls

- Talks and listens

- Uses close and distance vision

The employee frequently:

- Stands and walks

- Smells

The employee occasionally:

- Reaches with hands and arms

- Climbs and descends stairways and ladders

Lifting Requirements:

- Sometimes lift/move up to 50 pounds

- Occasionally lift/move up to 100 pounds (with assistance)

Vision Requirements:

- Close and distance vision, color vision, peripheral vision, depth perception, and focus adjustment

WORK ENVIRONMENT

The work environment is primarily office-based with occasional field visits. The employee may be exposed to typical office conditions as well as industrial environments when conducting field audits or inspections.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

BENEFITS

Bureau Veritas is committed to providing employees with fair, competitive compensation and comprehensive health and wellness benefits.

Equal Opportunity Employer: Bureau Veritas is an equal opportunity employer committed to building a diverse and inclusive workforce.

"At Bureau Veritas, we are dedicated to ensuring our employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits.

Here's a breakdown of what we provide:

Base Pay is adjusted based on job-related knowledge, skills,  experience, and market location.

Our Health and Welfare Benefits are designed to meet your needs, eligible on your first day of employment:

Medical, Dental, and Vision coverage

Company-matched Retirement plan

Generous Paid Time Off and Company Holidays

Life Insurance and AD&D coverage

Paid Parental Leave Up to 10 Weeks for Pregnancy

Short-Term Disability (STD) and Long-Term Disability (LTD)

Tuition Assistance, along with optional life and pet insurance

Access to Corporate Discounts

This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws, with our base pay determined by market location.

Join us at Bureau Veritas, where your well-being and professional growth are our top priorities."

If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com.

We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!

If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below:

https://www.dol.gov/agencies/ofccp/posters