HRC/Onboarding Specialist

Job Summary:

The Onboarding Specialist is responsible for integrating new employees into the organization. They design and deliver comprehensive orientation programs to help new hires understand the company's culture, policies, procedures, and expectations. The Onboarding Specialist is responsible for guiding new hires through a seamless and engaging onboarding experience, ensuring they have the tools, resources, and knowledge needed to succeed in their roles. This position acts as the primary point of contact during the initial stages of employment, conducts orientation sessions, and works with managers to ensure a smooth 90-day onboarding plan is in place. The Onboarding Specialist works closely with HR, department managers, and other stakeholders to foster a positive first impression, promote company culture, and support employee retention.

Essential Duties and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Onboarding Deliver & Tools

• Coordinate and deliver end-to-end onboarding experiences for new employees
• Create standardized onboarding tools and resources for managers and new hires
• Develop and implement 30/60/90 day onboarding roadmaps
• Provide support to develop and maintain a structured new hire orientation program that covers all essential information for new employees
• Facilitate interactive orientation sessions to engage new hires and ensure a positive experience
• Provide guidance and support to new employees during their first few weeks/months on the job
• Gather feedback from new hires and surveys to continuously improve the orientation program
• Collaborate with the training team to identify any additional learning needs for new hires
• Coordinate with functional and production leaders to ensure appropriate training for Safety, Finance, Quality, etc. are provided timely
• Help establish and maintain a ‘Buddy program’, to ensure the new hire has support for role specific training
• Serve as a point of contact for new employees with questions or concerns

Manager Support Components

• Design coaching materials to guide managers through:
  • Effective new employee integration
  • Setting clear expectations and goals
  • Tracking new hire progress

Onboarding Process Management

• Design comprehensive onboarding workflows
• Coordinate between HR, managers, and new employees
• Create and maintain onboarding documentation
• Track and measure onboarding effectiveness

Skills

The requirements listed below are representative of acquired skills required.

• Proven experience in HR, recruitment, or onboarding roles.
• Strong organizational skills with the ability to manage multiple onboarding schedules simultaneously.
• Excellent communication and interpersonal skills to build rapport with new employees.
• High attention to detail and accuracy in handling documentation.
• Knowledge of HR systems, applicant tracking software, and onboarding platforms.
• Understanding of employment legislation and compliance requirements.
• Ability to work collaboratively across departments and adapt to changing priorities.
• Problem-solving skills and a proactive approach to process improvements
• Onboarding design and delivery experience
• Instructional Design and Facilitation skills
• HR Knowledge and Compliance
• Coaching and Leading experience
• Data Analytics

Competencies

The requirements listed below are competencies required to perform the job successfully.

• Problem-Solving
• Strategic and Critical Thinking
• Exceptional Communication and Customer Service
• Respectful and Collaborative
• Active Listening

Education, Certifications, and Experience

• Bilingual – English/French
• Bachelor's degree in human resources, training and development, or a related field preferred
• 2-3 years of experience in an onboarding, orientation, or training role
• Ability to develop engaging and informative training materials
• Knowledge of HR policies, procedures, and best practices
• Proficient in using HR information systems and productivity software

Physical and Environmental Conditions

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit for extended periods of time (e.g., 6-8 hours per day) while performing computer-based work.
• Capable of operating a computer, keyboard, and mouse for prolonged periods.
• Ability to occasionally lift and/or move objects up to 20 pounds.

Travel Requirements

• 0-10%