Jr. Coordinator - CER

ROLES & RESPONSIBILITIES

1. Maintain client master log(summary of client’s with details like Initial Certification Audit date, Surveillance Audit due date and Re-Certification Audit due date) based on the Audits conducted and any new client’s certified during the month, which helps in easy tracking of upcoming Surveillance and Re-Certification audits.
2. Prepare audit file for all auditors for different client audits
3. Prepare draft copies of ISO Certificate after getting ICC approval and forward the same for client’s approval.
4. Prepare the original ISO Certificate after client’s approval.
5. Respond to client’s calls, letters, faxes and queries.
6. Follow up of all CER Invoices as per the outstanding list of invoices provided by accounts department.
7. Email/fax customer satisfaction survey forms and following up for their feedback.
8. Prepare Invoices for Certification, Re-Certification and Surveillance Audits, and for all Training courses.
9. Send the audit files to auditors.
10. Maintaining of the all the required documents in the respective client files.
11. Knowledge of generic certification processes for different products in MS.
12. Knowledge of applicable accreditation scheme rules.
13. To comply with all the QHSSE rules/regulations of BV as applicable.

DESIRED QUALIFICATION & EXPERIENCE

1. Graduate Arts/ Commerce/ Science /Finance
2. Minimum 1 Yr relevant experience

DESIRED SKILLS

1. Good organizational skills
2. Effective documentation and communication skills
3. Interpersonal skills and connect people
4. Computer skills
5. Good English skills