Operations Executive (Commodities)

Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.

> We believe that leaving a mark is a true challenge and opportunity for every one of us.

> We believe that leaving a mark is a sign of trust and impact.

> We believe that leaving a mark is a bond with the future.

> We believe that leaving a mark is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust.

Job Overview: The Operations Executive (Commodities) is responsible for overseeing the day-to-day operations of the Commodities division, ensuring services are delivered in line with client requirements, internal standards, industry best practices, and Group policy directives. This role also acts as the primary liaison for coordination office clients, supporting operational excellence and maintaining strong client relationships.

Principal Duties & Responsibilities:

• Manage daily operations of the Commodities department, ensuring smooth execution and timely service delivery.
• Serve as the main contact for clients, addressing operational matters and resolving issues efficiently.
• Handle full coordination and documentation for regional assignments, ensuring accuracy and compliance.
• Collect regular client feedback and collaborate with executing offices to implement service improvements.
• Ensure all operational activities adhere to client instructions, SOPs, and company standards.
• Identify and escalate any operational irregularities to the Line Manager and inform clients where necessary.
• Review and approve inspection reports, certificates, and invoices for completeness and accuracy.
• Maintain up-to-date client quotation sheets, office quotes, and subcontractor/lab rate records.
• Assist in business development by meeting with clients and supporting efforts to secure new assignments.

Requirements:

• Diploma or higher qualification in any discipline.
• At least 5 years of relevant experience in Commodities (Agri and Metals and Minerals) inspection and testing within TIC companies or trade operations.
• Self-motivated, results-driven, and able to work independently with minimal supervision.
• Strong interpersonal, communication, and negotiation skills.
• Proven problem-solving ability and adaptability in a dynamic environment.
• Familiarity with Southeast Asia’s Commodities trade and distribution.
• Able to perform well under pressure and continuously seek process improvements.

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.
 
#ShapingaWorldofTrust #leaveyourmark