GB PROGRAM SERVICE DELIVERY

日期: 2024年5月30日

地点: 上海, 上海, CN

公司名: Bureau Veritas

Position Summary

 

Provide a strong activity and manage the activity of the team in order to guarantee the quality of program client service delivery.

 

Duties & Responsibilities

Responsible for the product regulatory and testing requirements in China market.

  • Closely track changes in China product regulations and communicate relevant standards, requirements and policies to global team and customers
  • Deliver the labelling requirement to BV customers and update the regulatory information. Support customer CIQ/AIC program solution.
  • Perform gap analyses between service required vs. standard offer provided for new clients
  • Support request for proposals review focusing on program administrative requirements and suggest as appropriate best practices
  • Translate client instructions or requirements into operational language using process engineering or design for manufacturability methodologies.
  • Lead program setup included but not limited: Process, measurable KPI, monitor tool and other related documents.
  • Lead program change management to ensure smooth implementation in BV China labs.
  • Lead program training to the relevant labs.
  • Facilitate continuous improvement through projects in conjunction with operations, IT and various process teams.
  • Review program performance regularly with the client and key account manager
  • Handle client complaints and facilitate resolutions real time
  • Lead program change management using program design best practices

 

QHSE

  • Follow the internal quality system and HSE requirement of CPS North China.
  • Adhere to BV CPS quality requirements.
Skills & Requirements
  • Strong background in technical sciences for China Market testing requirement
  • Strong knowledge in applicable product safety standards and norms, testing procedures
  • 3-5 years of work experiences in laboratory
  • Strong background in product safety, and consumer protection law
  • Good understanding in product development, supply chain management processes
  • Good communication skills (verbal, writing) in English and Mandarin
  • Good work team spirit in the company & good in organization & arrangement
  • Good at Office tool skill