Project Manager - Global Sales Management

Objectives:

Responsible for global scope CRM platform (Salesforce.com) management and business performance reporting & analysis in multiple dimensions (including product line, channel, region, competition type, period etc.), provide regular and ad-hoc business analysis to support decision making for regional leaders. Play a role as Central Business Responsible for CRM platform, as well as leading platform enhancement and optimization.

Duties & Responsibilities:

• KPI management in CRM tool (Salesforce.com) and data quality improvement for various platforms;
• Develop detailed and insightful reports and dashboards using BI tool (Power BI or Tableau), and use them to communicate with sales teams to drive their performance;
• Onboard new programs/function/initiatives to sales teams and develop data analysis methodology;
• Drive user adoption and business benefits through day to day support, training and engagement with the Global user community;
• Gather, document and convey business rules, processes, and requirements to DxT team for tool development ;
• Assist in the management, development, and maintenance of database and processes;
• Other Ad-hoc data analysis or process management to support business growth.

Skills and Requirements:

• Highly energetic, self-motivated and proactive team player;
• Data driven, high level analytical skills. Ability to analyze large data sets, summarize findings and ultimately recommend feasible solutions;
• Self-starter, disciplined and process-driven, motivated to learn and expand skill sets;
• Good communication skills to enable efficient collaboration across different functions;
• Fluency in oral and written English is a must;
• Proficient in MS office, especially MS Excel, Power point, Power BI (or Tableau)
• Basic knowledge of IT systems for CRM processes or database management

Education & Experience:

• Bachelor degree or above in Business Administration, Statistics, Mathematics, Data Science or equivalent;
• Prefer to have 5-10 years of experience in data/sales management/financial analysis;
• AI tools advanced usage is highly preferred;
• Salesforce.com administrator certification is a strong plus.