SENIOR PROGRAM MANAGER-HARDLINE/TOY
日期: 2024年4月2日
地点: 上海, 上海, CN
公司名: Bureau Veritas
Position Summary
Provide a strong leadership to manage the activity of the team in order to guarantee the service solution to client
Duties & Responsibilities
- Responsible for the product regulatory and testing requirements in hardline/toy for all market (especially for AME and EMEA market), including related product category but not limited furniture/sports/food contact/toy and etc.
- Closely track changes in AME/EMEA market product HL/TY production regulations and communicate relevant standards, requirements and policies to global team and customers
- Design and deliver the service solution including (technical, process, workflow and KPI) for new client and new program. Work with operation to ensure service delivery performance.
- Perform gap analyses between service required vs. standard offer provided for new clients
- Support request for proposals review focusing on program administrative requirements and suggest as appropriate best practices
- Translate client instructions or requirements into operational language using process engineering or design for manufacturability methodologies
- Facilitate continuous improvement through projects in conjunction with operations, IT and various process teams
- Review program performance regularly with the client and key account manager
- Handle client complaints and facilitate resolutions real time
- Lead program change management using program design best practices
QHSE
- Follow the internal quality system and HSE requirement of CPS North China.
- Adhere to BV CPS quality requirements.
Skills & Requirements
- Strong background in technical sciences for Analytical, and US/EU Market Hardline Toy requirement
- Strong knowledge in applicable product safety standards and norms, testing procedures
- 10+ years of work experiences in product safety/conformity
- Strong background in product safety, and consumer protection law
- Good understanding in product development, supply chain management processes
- Good communication skills (verbal, writing) in English and Mandarin.