Operation Specialist

Job Responsibility:
· Supervise inspector/auditor, and monitor the daily operation. 
· Order review and follow up action. 
· Report check and follow up action. 
· Review submitted sample and clarify with client if necessary. 
· Provide technical training. 
· Answer technical enquiry from both customer service staff and client. 
· Prepare WI for client if required. 
· Control inspector trip expense. 
· Appraise staff performance in line if necessary. 
· Reply clients related complaint or feedback on technical aspects. 
· Assess inspector / auditor. 
· Meet with clients to review operation issue. 
· Perform any job related job assigned by line leader or above

Core skills: 
· Problem solving 
· Interpersonal communication skill 
· Self- motivated 
· Team Building and Leadership 
· Time management 
· Management skill 
Other skills: 
· Independent 
· Willing to lead and help subordinates 
· Monitoring 
· Integrity 
· Continuous improvement 
· Technical knowledge 
Qualifications: 
· College degree or above 
· CET4 or above or equivalent level 
· At least 2 years’ related experience 
· Necessary computer knowledge 
· For AAS, formal training and practical experience in ISO9000, HACCP, British Retail Consortium 
(BRC), ISO 14000, and SA 8000 standards would be an advantage