CRM Manager

Duties & Responsibilities:

• Be responsible to the client’s business growth by sales target perspective.
• Schedule to visit global clients’ office, their agent’s office & their key vendors’ factories within China region in order to maintain good relationship with them & provide value-added service.
•  Collect clients’ contact information, business trend & potential new business possibility, etc, then to share with related division for action plan to gain more revenue such as inspection division.
• Update clients of our company bulletin, new regulation, public seminar schedule, etc. and collect client information from their website in order to know more of client product category.
• Monitor the monthly business volume of each client & investigate if any potential risk and opportunity.  Then can plan action plan after internal discussion with related division such as operation & business development to re-solve the problem.
• Co-ordinate with internal divisions to hold vendor seminar & lab tour to clients, and other value added services.  Also monitor & fine tone the local testing kit for global clients & vendors with cooperation from business development & operation teams.
• Communicate with Asia & market region to tie up vision and strategies on global client development.

Skills and Requirements:

• Good communication technique in both speaking & written of Mandarin & English.
• Willing to learn, work over time & under pressure. Always keep tidy work & clear recording.
• Good to work team spirit in the company & good in organize & arrangement.
• Good skill in computer using, typing, dressing manner, etc.
• Mature, good leadership & can work independent.  Proactive & aggressive.
• Willing to travel.
• Self-driven, able to have plan B concept when meeting risk.

Education & Experience:

• Bachelor Degree or above.
• At least 5 years of working experience in laboratory or trading company or manufacturing factory at mega level.