IT Support Specialist

Roles and Responsibilities:

1. Support desktop PCs, notebook, telephones, printers and audio/visual equipment;
2. Analyse and recommend new technologies as appropriate for use by the business;
3. Provide technical assistance and work direction to aide other employees.

Desirable Skills:

1. Ability to work with business users in defining local requirements and delivering locally approved solutions
2. Strong language skills in native spoken & written English is a must;
3. Ability to build, communicate and maintain relationships in Tianjin office;
4. Can work independently with strong analytical and problem solving skills;
5. Self-motivated, multitasking, able to work under pressure and to tight schedules.

Technical Knowledge:

1. Microsoft Windows 7 / 10;
2. Microsoft Office 2010 / 2013 / 365;
3. Video Conference (Polycom) / (Zoom) / (MS Teams);
4. Understanding of audio visual equipment;
5. VoIP Telephone (Cisco);
6. TCP/IP Network;
7. Lotus Notes / O365 Outlook E-mail Client;
8. Mobile Technologies (iOS, Android);

Qualifications:

1. Degree in computer science or related disciplines;
2. 3-5 years work experience and demonstrated 1st to 3rd level IT skills.