Operation Specialist

Job Responsibility & Accountability (Key roles, functions & accountabilities) 

· Supervise inspector/auditor, and monitor the daily operation.

· Order review and follow up action.

· Report check and follow up action.

· Review submitted sample and clarify with client if necessary.

· Provide technical training.

· Answer technical enquiry from both customer service staff and client.

· Prepare WI for client if required.

· Control inspector trip expense.

· Appraise staff performance in line if necessary.

· Reply clients related complaint or feedback on technical aspects.

· Assess inspector / auditor.

· Meet with clients to review operation issue.

· Perform any job related job assigned by line leader or above

Required Skills & Qualifications (What skills are required for this position)

Core skills:

· Problem solving

· Interpersonal communication skill

· Self- motivated

· Team Building and Leadership

· Time management

· Management skill

Other skills:

· Independent

· Willing to lead and help subordinates

Monitoring

· Integrity

· Continuous improvement

· Technical knowledge

Qualifications:

· College degree or above

· CET4 or above or equivalent level

· At least 2 years’ related experience

· Necessary computer knowledge

· For AAS, formal training and practical experience in ISO9000, HACCP, British Retail Consortium

(BRC), ISO 14000, and SA 8000 standards would be an advantage