Senior Customer Service Admin

Job Description:

-    Regulatory watch and proper follow up of the connected ships for classification and system certification.
 -    Act as Pricing Negotiation Campaign and FYF contracting basis on CD Fleet.
 -    Act as Market activities surpport and meeting issue.
 -    Support the NS budget.
 -    Support the preparation of the marketing plan/KAM with implementation..
 -    Support local clients for technical issues related or not to surveys / audits / inspections.
 -    Act as development and operation of Classification Society software and assist in the development of system as pioneers.
 -   Support clients for issues or questions related to the implementation of class requirements of class, statutory and system certificate
 -   Support clients for romotion of new regulation circulars and application software for local clients.
 -   Liaison with Flag Administrations, for operational matters through appropriate channels as set up for individual flag administrations.
 -   Participate the meetings with and training sessions to the clients.
 -   Participate the process of invoice issue and collection.

Requirements:

  - Client-Facing Communication & Liaison Skills
 - Administrative & Coordination Expertise
 - Technical Knowledge in Maritime Classification & Certification
 - Problem-Solving & Multi-Stakeholder Management