Manager - Operations

Long Description 1

Ø Purpose of Position 
-    Business Development for CTC Business line for all Product Line. 
-    The position performs in line with the Bureau  Veritas Quality Assurance System&comma including the BV Code of Ethics and the BV Group policy.

    
Ø Major Responsibilities 

-    Business Development for all product portfolio for Construction & In-service Verification Business Lines – (Products – EIA&comma Geotech&comma Design Review&comma QA/QC&comma NDT-RR. HSE Audits & Training)
-    Recognizing the prospective clients in the region&comma and create a data base.
-    Early identification and follow up of major projects&comma opportunities & tenders.
-    Identification&comma preparation and submission of pre-qualification&comma expression of interest&comma offers & tenders.
-    Visiting prospective clients to present BV services and to identify the client need as an opportunity to BV&comma follow up actions and keeping the respective division heads in communication loop.
-    Efficient in using the marketing tools such as presentation material&comma company profile&comma service sheets&comma reference list&comma completion/appreciation letters&comma etc.
-    Keeping in touch with the various publicity activities in the region such as exhibitions&comma seminars&comma conferences etc. and explore the possibility of showcasing the organization and  services.
-    Interacting with the Product Mangers & BD managers of other regions for mutual exchange of expertise&comma work&comma common clients and other references.

Long Description 2

Ø Roles & Responsibilities for HSE
-    Must comply the BV Cardinal Safety Rules in all situations.                                                                                        
-    To comply company HSE requirements e.g. policies&comma Procedures&comma guidelines etc. and local legal requirements on HSE as applicable
-    To take care of own health and safety as well as colleagues and others.     
-    Immediate reporting of any shortcomings on HSE i.e. any incident&comma unsafe work practices / conditions to his/her immediate Line Managers.
-    Sharing opportunities for improvement on HSE aspects

Ø Criteria for Performance Evaluation (KPIs)

-    Sales&comma revenue & other financials as per business plan.
-    Client relationship – Retention and Growth.
-    Cost control
-    Compliance of internal and external guidelines&comma policies&comma procedures.
-    Internal and external customer service satisfaction (e.g. number of complaints)
-    Development and management of human resources

Ø Qualification and Experience
    
-    Engineer with Management Degree with 10-15 years relevant experience.
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Ø    Skills & Qualities:

-    Excellent interpersonal skills & Good personal hygiene.
-    Should have good computer & analytical skills
-    Good communication Skills

Long Description 3

Long Description 4