Executive - Sales & Marketing

Job Title: Executive - Sales & Marketing

Entity: Bureau Veritas India Pvt Ltd , INDIA (BVIL)

Location: Mumbai

Reports to (job): Manager - ITD West

Ø Purpose of Position

• The job incumbent is responsible for Business Development.
• The position performs in line with the Bureau  Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy

Ø Major Responsibilities

• Business Development for product portfolio. This includes the commercial activities such as market Survey, support to network, BV India.
• Assist the management in identification, preparation and submission of pre-qualification, express of interest, offers & tenders.  This includes offer and contract review.
• Identify & manage large clients / opportunities / Key accounts.
• Cross Selling - leveraging BV service portfolio.
• Preparation Quotations, in consultation with Area Manager.
• To create job file and to prepare job instructions to field inspectors.
• Finalization of inspection schedules and deploying inspectors.
• Client interaction; providing daily updates on the progress of the job, issuance of final certificates, invoicing, collection of inspection fees, obtaining customer feedback for improvement of service quality.
• Business Development activity; Visiting new and existing clients, Identification of new markets and submission of weekly client-interaction reports and project alerts to the concerned manager.
• Forwarding the consolidated reports to the business line and area manager.
• Ensure implementation of QMS in the area of responsibility corporate standards (e.g. Code of Ethics, BV Values, corporate identity, policies, procedures)

Ø Criteria for Performance Evaluation (KPIs)

• Sales, revenue as per business plan.
• Client relationship – Retention and Growth.
• Account receivables.
• Compliance of internal and external guidelines, policies, procedures.
• Internal and external customer service satisfaction (e.g. number of complaints)

Ø Qualification and Experience                                               

• Post Graduate / Graduate with min. 2 yrs of relevant industry experience 
• Management degree will be an added advantage but not mandatory.
• Knowledge of  QA/QC/QMS will be preferred

• Skills & Qualities:

• Should be a ‘Go to Market’ attitude personnel with ability to connect people, client contacts at higher level & should be able to convert contacts into business.
• Excellent interpersonal skills
• Should have good leadership abilities and skills.
• Should have a pleasing personality
• Good communication and presentation skills.