Contract Co-ordinator

An award-winning employer, our people are trusted and responsible, believing in what they do with a clear commitment to contribute to transforming the world we live in and shaping a world of trust. Bureau Veritas operates in a wide range of sectors, delivering Testing, Inspection and Certification services to some of the world’s biggest household names. With more than 400,000 global clients and a reputation for quality, we are at the forefront of service and innovation.

Our people are at the heart of everything we do, which is why we have worked hard to create a supportive and engaging working environment, which is open and inclusive and individuals are given the opportunity to fulfil their potential and really leave their mark.

Role: Contract Coordinator

Location: Heathrow

Your career is about more than building a CV-it’s a chance to #Leaveyourmark

Are you committed to meeting client expectations? This is your opportunity to join a true global leader, working collectively as part of a team to deliver excellence to one of our key clients.

Acting as a vital administrative link between the client and senior internal stakeholders, we are looking for someone with strong administration and coordination skills to assist in the successful management and planning of one of our key contracts

Main Duties & Responsibilities:

• Maintain accurate asset information across core Bureau Veritas systems to ensure the services required across the portfolio are delivered proactively. Any updates received to be verified and actioned accordingly.
• Update and maintain all forthcoming activities scheduled in both client and in-house systems for annual inspections with dates, surveys, audit details and appropriate skill codes of the required service.
• Update and maintain client databases with activity dates, and reports (if contractual).
• Responsible for the control and organisation of the management and maintenance of client central records and internal database information via the appropriate external systems if applicable (i.e. Maximo).
• Assist the account manager by acting as the central contact for all related: internal, client & 3rd party queries in relation to the delivery of the periodic inspections.
• Responsible for facilitating the addition and removal of assets when instructed by the client to avoid any potential aborted visits.
• Reporting to the account manager any issues that may jeopardise meeting contractual KPI’s.
• Support the planning teams to enable an effective schedule of works.
• Ensure all additional client requests passed to colleagues across Bureau Veritas network are acted upon.

Experience and Skills Required:

• Effective communication skills (written & verbal)
• Excellent internal & client relationship building skills.
• Strong organisation and general administrative skills
• Highly proficient in IT and capable with data creation & manipulation in Excel
• Ability to maintain up to date and accurate records.
• Strong customer service focus
• Able to work under pressure and prioritise all deliverables.
• Good initiative
• Exceptional attention to detail

What’s in it for you?

• 25 days holiday + 8 bank holidays with the option to buy or sell 5 holidays, plus an option to carry over 5 days
• Combined employee/employer pension contributions of up to 12%
• Hybrid Working 
• Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance
• Health and Wellbeing Support through; Mental Health First aiders, Employee Assistance programme & Smart Health services
• Working for an Industry leading global Inspection company certified as a UK Top Employer for the last nine years in a row