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Mechanical Regional Manager - Midlands

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Date: Apr 20, 2021

Location: Midlands, West Midlands, GB

Company: Bureau Veritas

Inspectorate, a world leader in independent inspection and analysis of traded commodities is, is part of the Bureau Veritas Group of Companies with clear vision and strategy designed to meet the challenges and demands of its’ shareholders, clients and staff.
Inspectorate focus on rewarding and training staff across the globe to develop a workforce who will act as ambassadors for the business and who will feel proud to be part of a growing and successful Group.
We are looking for people with drive, enthusiasm, commitment and integrity to join a global business with global opportunities.

 

Role Purpose:   

Responsible for a designated geographical regional or vertical work stream within the mechanical divisions to deliver mechanical inspections in a safe and commercially efficient manner to achieve operational efficiency, customer satisfaction and ultimate profit and loss targets. 

 

Main Duties and Responsibilities:

 

  • Responsible for ensuring health & safety and operational compliance across the region
  • Responsible for delivering incremental improvement in customer satisfaction through both the service that your managers and surveyors provide and process improvements
  • Responsible for all HR policy adherence across your region, including but not limited to the consistent approach to absence management and disciplinary procedures
  • Responsible for driving engagement through your teams within your region
  • Responsible for ensuring that revenue targets are hit through planned hours scheduled
  • Responsible for ensuring cost are controlled in line with guidelines to ensure operating margin is achieved
  • Responsible for account management at a senior level for operationally held relationships
  • Responsible for ensuring profit maximisation through contract awareness
  • Full Accountability for the upskilling and cross-skilling of your team in conjunction with the technical teams to ensure maximum efficiency across the workforce is obtained.
  • Full Accountability for ensuring the holiday process is managed effectively across you teams in line with budget.
  • Full Accountability for the number of over dues within your region.
  • Responsible for ensuring the customer engagement is both proactive, relevant and professional.
  • Building Business cases.
  • Managing a budget.
  • Stakeholder Engagement.
  • Provide support and step in where necessary to ensure invoices are paid
  • Network across the business, building relationships with Key business stakeholders (Key Accounts / Sales / Commercial Manager/ Finance / Operational Teams/ Technical).
  • Overall people management responsibility / Engagement of team / Development / Recruitment & Retention Planning.
  • Responsibility and engaged in delivery of key improvement / leans projects / process improvements and foster new ideas for change.
  • Drive compliance with Company systems and processes and drive out inefficiencies and complexity within the Division
  • Role model against leadership behaviours, core values and code of ethics
  • Embed a culture of One BV within the team
  • Develop strategic relationships internally and externally
  • Attract, retain and develop the best people ensuring competent resource within the region 
  • Anticipate regional resource requirements based on the combination of budget requirement, growth through sales and assumed attrition rates
  • Manage people performance effectively within the region
  • Embed a one team culture within the regional team and across the national team peers
  • Work as part of the mechanical management and planning teams to drive efficiency and improve levels of productivity within the region

 

 

Key Performance Measures:

  • Audit Feedback from Technical Teams
  • Audit Feedback from HR Teams
  • Delivery against KPIs including P&L / budgets / Cash flow / Over Dues
  • Customer Satisfaction (internal & external)
  • BVocal and Engagement Plans
  • Chargeable hours delivered by team in line with budgeted requirements.
  • Code of ethics
  • Compliance with people policies and common processes
  • Ensure effective communication with team members and hold regular and structured team meetings to ensure the BU goals are clear and progress is communicated
  • Ensure staff PMR’s are undertaken and objectives set which dovetail with those of the service line and business unit.
  • Monitoring of performance of staff against weekly KPI’s e.g. utilisation and correct / encourage as necessary on an on-going basis
  • Significantly improve capability at all levels and ultimately provide a succession planning pipeline to the business
  • Drive financial performance, cost control, process and system compliance improvements
  • Deliver the framework of appropriate KPIs for the team that drives productivity, efficiency, best practice and client excellence

 

 

Experience & Skills Required

 

  • Relevant degree or equivalent
  • Experience of managing first line managers
  • Experience of working / managing in an operational environment
  • People management experience
  • Strong commercial awareness
  • Strong communication skills
  • Analytical skills and ability to deal with numbers / KPI’s
  • Positive approach to the challenges of change and see change as an opportunity