CS officer

Apply now »

Date: Nov 18, 2025

Location: HO Chi Minh, Ho Chi Minh city, VN

Company: Bureau Veritas

Job Description: CS Officer

Reporting: CS Leader

Tasks – Activities – Responsibilities

To contact the client and arrange audit schedules for the client list applied certification that shall be compliance with standard rules and Certification Body requirements;
To collect relevant documents from the client before the audit to make the audit plan;
To send the audit pack to the auditor to make an audit plan;
To collect and send the audit plan to the client prior to 7 days of audit.
To book taxi/car/airplane/do visa … arranging logistics for each audit;
To monitor and follow the draft and final audit report from the auditor on a timeline basing the rules of each standard;
To monitor and ensure the certificate issuance to the client at the promised time;
To support checking the claim fee for sub-auditor (if any);
To make the confirmation letter to the client after the audit is done/audit scheduled in case of request from them;
To mark the audit schedules in the system: Seibel & CMX correctly and comply with the CB requirements;
To work with other parties including Sale, Technical, SSC, and ICC to be completed tasks or solve any customer complaints (if any);
To check the invoice/payment status of each client after the audit is done and before the release of the certificate;
To clear backlog, advance scheduling follows timeline requirements;
To fulfill the file Scheduling log and follow the report;
To complete other assignments from the leader and manager.

Candidate Profile

Professional behaviors

Apply now »