CS Training Officer (Food scheme)

Report to: CS Training Manager

TASKS & RESPONSIBILITIES
•   Receive and process training project briefs from the sales team to coordinate delivery of in-house and public training programs
•    Contact customers and finalize training schedule
•    Record and manage customer information and constantly update it on the database system
•    Arrange all training requirements including venue booking, course materials, audio-visual equipment and trainer logistics
•    Coordinating with other team to arrange training schedule of Trainer & Auditor
•    Notify training results and send certificates to trainees
•    Responsible for achieving monthly revenue target according to work distribution
•    Calculating and submit sub fee, OT of Trainer/ Sub-Trainer
•    Perform other tasks assigned by CS Training Manager
•    Our job performance is within the framework of the BV Quality Assurance System, QHSE policy, Codes of Ethics and BV Group’s policies and procedures

CANDIDATE PROFILE
•    Bachelor's degree in Food Technology, Chemical Technology, Biological Technology, or a related field
•    At least 1-2 years of work experience in a Customer Service, Administrative, or Technician position or relevant role
•    Knowledge of HACCP, ISO 22000, FSSC, BRC standards will be preferred
•    Must have ability to do multi-task, prioritize, and manage time effectively
•    Customer orientation and ability to adapt to different types of character
•    Good command of English (writing and reading)

SKILLS 
•    Problem solving with a high level of commercial awareness
•    Having logical thinking and negotiation skills (must have)
•    Good at problem-solving skill and teamwork
•    Knowledge of administrative procedures
•    Possess good logical thinking skills

PROFFESSIONAL BEHAVIOR
•    Understanding company’s business activities. 
•    Be open-minded and trusted  
•    Possess sound judgement, analytical skills and tenacity 
•    Has the ability to perceive situations in a realistic way 
•    To understand complex operations from a broad perspective 

BV BENEFITS
•    Social insurance, personal medical insurance, Aon accident & health care insurance 24/24, annual health check
•    13th salary, salary review per year, bonus
•    Annual leave with pay: 15 -18 days/year + 5 sick leave/ year
•    Participate in events with company such as Year end party, Outing trip, Family day. Environment day
•    Gifts voucher on public holidays (Tet holiday, Independence Day, Hung King, Labor Day, Mid autumn..)
•    Birthday gifts and shorter working time on birthday
•    Be able to take part in skill/quality management system training courses organized by Bureau Veritas Viet Nam