Telesales cum Admin

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Date: Sep 26, 2025

Location: Ho Chi Minh, Ho Chi Minh city, VN

Company: Bureau Veritas

JOB DESCRIPTION

Guaranteeing quality, ensuring Health and Safety, mitigating risks, and improving performance as well as environmental protection and social responsibility … This is what Bureau Veritas is about, truly believing that it contributes to bettering society. 
Blending performance & integrity, with ambition & humility, responsibility & openness, we are proud that our people leave a mark on what they do.
We respect our people and believe in our talents.
We empower them to leave their mark, working as a team for the benefit of our 400,000 clients across 140 countries.
We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, a proof of growth and development.
Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark in shaping a world of trust.

 

Job Title

Telesales

N+1 of Job Title

BD Leaders/Manager

Devision

CER

Working location

Vietnam

 

 

Roles & Responsibilities

  • Sourcing and Identifying Potential Customers.
  • Make phone calls to potential customers to introduce the services of Bureau Veritas Certification.
  • Consult and answer customer questions.
  • Record and manage customer information and constantly update it on the database system.
  • Building relationships with customers based on focusing on customer needs and wants and closing sales.
  • Handle complaints of customers.
  • Coordinate with the Business Development team and other departments to achieve business goals.
  • Support in organizing workshop, fairs, seminar, workshop, commercial event etc….
  • Report to Supervisor on weekly business progress and results.
  • Follow up for client's confirmation; Collect client's document/ update  
  • Review contracts 
  • Draft, issue contracts 
  • Post schedule: Prepare Document plan ; Schedule plan for employee  
  • Logistics support: Book car/ air ticket/ hotel  
  • Follow to collect Report from sites: Draft report/ Final report/ salary report  
  • Our job performance is within the framework of the BV Quality Assurance System, QHSE policy, Codes of Ethics and BV Group’s policies and procedures.

 

Candidate Profile

 

  • Bachelor’s degree in English, Business Admin or Technical major
  • Experience working as a telesales/admin or other positions related to sales/customer care
  • Experience in achieving business targets by selling over the phone
  • Familiar with related software and telephony system
  • Proficient in communication skills and working with people
  • Calm and able to handle rejection situations
  • Proficient in persuasive negotiation skills, able to handle arising problems and resolve negative complaints
  • Good command of English

 

Future Career Paths

 

  • Grow up in term of professional knowledge / experience in line with the company’s business growth.
  • Responsible for higher position when appropriated.

 

Technical and professional skills

 

  • Good command in office software (Outlook, Word, Excel, PowerPoint, …)
  • Fluent in reading, writing & speaking English is preferred
  • Good command in office software (Outlook, Word, Excel, PowerPoint, …)
  • Can work independently under pressure

 

Professional behaviors

 

  • Understanding company’s business activities.
  • Sensitive to company policies and results driven
  • Exhibits good credibility
  • Entrepreneur/self-starter with good ethical reputation
  • Autonomous, teamwork and team builder. Dynamic, enthusiastic, adaptable, persistent.

 

 

 

 

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