Collection Admin Invoice & Cost Controller

Key Responsibilities of a Collection Admin Invoice & Cost Controller 

• This involves maintaining accurate records of customer accounts, tracking payments, and identifying delinquent accounts. 

• Payment Processing

  They handle the processing of payments, including posting payments to customer accounts, managing clearing accounts, and reconciling bank postings. 

• Dispute Resolution:

  Collection Admins may be involved in resolving customer disputes related to payments or accounts. 

• Reporting:

  They prepare and submit reports related to collection activities, such as daily processing reports and delinquency reports. 

• Record Keeping:

  Maintaining accurate and organized records of all collection-related documents, both physical and digital. 

• Communication:

  They may be involved in communicating with customers regarding payments, account status, and other collection-related matters. 

• Support for Collection Team:

  Assisting the collections team with various administrative tasks to ensure smooth operations. 

• Compliance:

  Ensuring that all collection activities comply with company policies, procedures, and relevant regulations. 

• Other administrative duties:

  This could include tasks like scanning documents, printing reports, and managing office supplies related to the collections department. 

Skills & Qualifications:

• Strong organizational skills:

  The ability to manage multiple tasks, prioritize effectively, and maintain organized records. 

• Attention to detail:

  Accuracy is crucial when handling financial transactions and account information. 

• Communication skills:

  Effective written and verbal communication skills are important for interacting with customers and team members. 

• Basic accounting knowledge:

  Understanding of basic accounting principles is helpful for managing accounts and payments. 

• Proficiency in relevant software:

  Experience with accounting software, database systems, and other relevant tools. 

• Problem-solving skills:

  The ability to identify and resolve issues related to accounts, payments, or disputes. 

• Ability to work independently and as part of a team:

  Some tasks require independent work, while others require collaboration with the collection team.