EMC Technician III - Auburn Hills, MI

Position Summary

This position is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports.

Objective

Support Technical staff by providing timely and accurate test results and information.

Major Roles & Responsibilities

• Knowledge of how to access the latest revisions of standards, protocols, and test methods, with direction.
• Evaluate products submitted for testing for quality / safety issues, with direction from senior staff in a limited scope.
• Prepares a variety of samples for testing using prescribed testing methods, following testing standards / specifications, in a limited scope.
• Conducts testing or analyzes a variety of consumer products for basic bench analysis and limited analytical instrumentation using prescribed testing methods, following testing standards / specifications appropriate to the sample, in a limited scope.
• Use and verify (if applicable) test equipment and instruments, and maintain record keeping system for calibration / quality system integrity with direction.
• Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).
• Accurately record test data per BV Quality guidelines.
• Assist with department testing in other areas, with direction, as required.
• Organizes and manages workload to meet or exceed laboratory turn around time and client expectations.
• Assist in the technical and administrative aspects of various departmental projects as directed.
• Accurately compile data, prepare and review written technical reports in a limited scope  
• Interface with senior staff for direction on interpretations pertaining to compliance and standards.
• Identify and troubleshoot technical issues in a limited scope with direction from senior staff.
• Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.
• Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.    
• Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Safety / Chemical Hygiene Plan.
• Other duties as defined by Manager, department needs and workload.

Knowledge, Skills, Abilities

• Problem solving and process improvement ability 
• Possess and demonstrate written and verbal communication skills
• Organization and time management skills
• Ability to perform multiple tasks
• Ability to prioritize individual workload to meet or exceed deadlines
• Individual and team work ethic
• Basic computer skills: Windows, Word & Excel.
• Attention to detail
• Technical aptitude

Additional Responsibilities for Technician III:

• Independently evaluate test results data.
• High level of EMC test knowledge including but not limited to EMC Software, Equipment and specifications.
• Train employees on sample preparation/testing methods and procedures.
• Interpret and apply industry standards within a limited scope. 
• Organize and monitor workflow of other technicians in the lab.
• Provide direction/mentoring to other technicians.
• Assist in the development of tests specifications / methods with direction from senior staff.
• Participate in client visits / meetings, when appropriate.
• Prepare quotes with client services in a limited scope and with direction.
• Identify and implement improvements in the areas of testing quality, accuracy, and efficiency.
• Develop/update test protocols to include current and correct testing that incorporate client specific requirements.
• Assist with any special projects as needed.
• Assist with report writing by consolidating data and filling data into protocols

Experience and Educational Background Required for the Job

Technician III:

• 2 year technical degree and 3-5 years related EMC experience; or
• 4 year technical degree and 1 year or more EMC related experience
• An equivalent combination of education and experience may be accepted in lieu of above