Experienced Scientist - Indianapolis, IN

Overview: 
Position Title: Laboratory Support Technician III
Business Title: Experienced Scientist
Entity: Consumer Products Services Division
Department: ATL
Location: Indianapolis, IN
Reports to: Project Manager 
FLSA: Non-Exempt

Compensation Range: $23.75 - $26.00 per hour (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset). 

Hours Worked: Typically, Monday through Friday, forty-hours per week. However, must be flexible to meet the needs of the department and complete other projects as assigned.

Position Summary:

The Experienced Scientist is responsible for customer order support, such as weighing compounds that may be highly potent and controlled substances, sample staging, and updating inventory. The role is also responsible for container direct sample submission support, taring and weighing using automation. Additional responsibilities include hand solubilization of neat samples for creation of stock tubes and stock plates, secondary samples submission registration support, and sample disposition processing. 

Duties and Responsibilities:

•    Sample chemistry support, including the following services: 
o    Dissolution transfer of samples for weigh fulfillment
o    Hand solubilization of neat samples
o    Inspection of inventory samples
•    Directed sample submission (DSS) support (neat sample receiving through sample shipping 
and delivery, including issue communication, shipment notification, and customer service).
o    Secondary sample submission registration support for sample submissions received from third parties in nonstandard containers. Backup registration support in established process driven work.
o    Inventory of sample submissions from third parties requiring registration work.
o    Container barcode correction support for obvious and complex errors.
o    Preparation/completion of directed sample submission orders 
•    Inventory of sample submissions from third parties requiring submission support
•    Sample shipping support using software to prepare shipment documentation.
•    Preparation and review of SDS documents for shipments.
•    Collating sample orders and shipment preparation for shipments to 3rd party collaborators.
•    Monitor and support consumables inventory and pick up and drop off consumables as needed.

•    Working closely with the client to support new process development and software changes.
•    Feedback on sample capacity and quality improvements for order support.
•    Sample disposition processing based on sample capacity and quality data provided.
•    Archive Sample submission support, including the following services: 
o    sample return support, 
o    sample submissions for third parties, 
o    analyzing sample returns based on retention rules
•    Small sample spill cleanup support and communication with client for spills requiring additional assessment and expertise
•    Performs all tasks and procedures with only occasional guidance required 
•    Clean, organize and maintain work area, glassware (e.g., refrigerators, freezers, and supply cabinets, as needed).
•    Participate in the laboratory inventory program that provides adequate inventories of reagents and supplies. 
•    Assure the accuracy of tasks by adhering to the laboratory’s SOPs.
•    Communicate effectively with team members
•    Complies with all safety guidelines.
•    Assist in multiple aspects of various departmental projects as directed.
•    Conduct verbal and written communications with limited guidance required.
•    Offer problem resolution, as applicable, for any client issues/questions identified, while aiming for enhancing client satisfaction and improving client relations.
•    Train employees on sample preparation/testing methods and procedures as assigned.
•    Perform responsibilities of various department roles as needed during peak demand for sample weighing and shipping work
•    Follow the guidelines set forth with clients and in the Bureau Veritas Consumer Products Services, Inc Quality, Health, Safety, Security and Environmental policies and procedures.
•    Comply with clients and Bureau Veritas Consumer Products Services, Inc management systems in accordance with appropriate regulatory agencies.
•    Follow the guidelines set forth by clients and the Bureau Veritas Consumer Products Services, Inc Quality Manual and Safety / Chemical Hygiene Plan.
•    Other duties as defined by manager, department needs and workload.

Skills & Proficiencies:

•    Must be comfortable handling chemical samples
•    Must be highly organized and able to prioritize workload and complete orders
•    Communicate professionally and concisely – both written and verbal
•    Have solid experience maintaining a high attention to detail
•    Familiarity with MS Office Suite and SharePoint sites
•    Ability to quickly understand job-specific software
•    Team-oriented and the ability to work in a collaborative environment
•    Be a proven multi-tasker that truly thrives on juggling multiple projects in a deadline driven environment
•    Possess strong organizational skills with ability to quickly assess project status and communicate it effectively.  Must be able to work with specified turnaround times in a production environment.
•    Experience in handling large quantities of samples and orders
•    Driven, energetic person coordinating activities among different areas of the department
•    Demonstrate team leadership
•    Ability to coordinate multiple priorities and complex schedules to support optimum laboratory operations
•    Technical problem solving and process improvement skills
•    Ability to train on all support tasks in the assigned laboratory
•    Strong interpersonal skills – being approachable, relationship building with external and internal contacts, demonstrating initiative and adaptability
•    Ability to oversee large projects involving multiple responsibilities and laboratories

Education and Experience:

•    Degree requirement: Bachelor's Degree in Chemistry or closely related field
•    Minimum of three (3) years of experience of laboratory research in a highly detail-oriented environment

An equivalent combination of education and experience may be accepted in lieu of above.