Account Specialist - Remote

Job Title: Account Specialist

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: Lake Zurich

State: Illinois Primary Function Acts as a liaison between Bureau Veritas and the client and ensures a high level of customer service by coordinating boiler and machinery loss control services.

Exemplary customer service skills with incoming phone calls is expected.

Evaluates account performance daily to ensure a high level of service is being performed.

Key Responsibilities Manages assigned accounts Acts as main point of contact for assigned accounts

Fields calls from clients and vendors as needed

Coordinates required services for assigned accounts Proofs and distributes inspection letters Evaluates performance of assigned account to determine service level and for account renewal.

Account maintenance and set-ups in Bureau Veritas systems

Field inspection statuses

Provide seamless handover of new client accounts between business development and operations.

Supply ordering

Qualifications

Strong interpersonal skills

Exceptional organizational skills Ability to work in a fast paced environment and make sound judgments and decisions

The ability to work as part of a team and be adaptable to the workload is a must.

Excellent customer service skills

Knowledge of Jurisdictional Online

Knowledge of Excel

Knowledge of Microsoft Office Ability to work flexible hours

Competencies

Account Management

Adaptability/Flexibility Ambitious & Humble Attitude & Motivation

Communication

Computer Skills

Customer Service

Decision Making/Judgment Dependability Integrity/Ethics Personal Organization Problem Solving/Analysis Responsible Teamwork

If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to USinfor@us.bureauveritas.com We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity! If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf