Sales Development Specialist - Littleton, MA

Position Summary

The purpose of this position is to identify potential new customers and successfully assist to convert these prospects into new business across all BVCPS Business Lines and manage these customers through a start-up period after launch.

Objective

Meet or exceed the annual stated new sales goals both on an individual basis and for the division. Align with the Program Manager through BV Network by liaising with all aspects of the testing, inspection, and/or consulting services provided to assigned clients as well as develop the client relationships at multiple levels (executive to manager) to ensure a successful program launch.

Major Roles & Responsibilities

• Identify potential customers and generating new business opportunities for the Company by listening to customers’ needs and problems, and steering them towards services that can help address those needs.
• Contact and qualify potential customers and manage own clients
• Manage leads through the sales pipeline by setting appointments, following up on leads, and tracking progress towards meeting sales goals.
• Work closely with the site Leaders and other sales team members to ensure that our company’s sales targets are achieved.
• Submits orders by referring to price lists and product literature.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Maintains professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks, and participating in professional societies.
• Assist in selling services within pricing scope as defined by operations.
• Use CRM, Salesforce to forecast and monitor client sales and identify new business opportunities.
• Successfully address day-to-day client requests, problems, issues, and complaints.
• Works with marketing and other departments to constantly improve customer-facing communications and product information by sharing client feedback gained in the field.
• Prepare for and participate in client meetings and presentations, training seminars and/or tradeshows.

Knowledge, Skills, Abilities

• Must have a proven track record of success in sales.
• Must have, or be able to quickly develop, relationships within the products industries.
• Must develop the understanding of product development and sourcing – how the process works and where BVCPS services fit in.
• Excellent verbal and written communication and presentation skills.
• Strong analytical, problem solving, attention to detail and process improvement skills.
• Strong work ethic and excellent client service skills to ensure effective, responsive client interaction (internal and external).
• Ability to work well under pressure to handle crisis situations and balance several tasks simultaneously.
• Ability to prioritize, delegate tasks to appropriate staff and perform required follow up.
• Must be confident, highly efficient, and self-motivated. Must be a “make it happen’ person who drives the process.
• Must be personable and work well independently, as well as in a team environment.
• Travel required for Trade Shows, internal meetings and client meetings. Travel requirement could be as great as 20%.
• Proficiency in Microsoft applications – including Excel and PowerPoint
• A high interest in technology or medical are a plus.

Experience and Educational Background Required for the Job

• 2 year college degree in business administration or related discipline; or relevant work experience in a customer facing position.

Compensation Range: $65,000 - $85,000 base pay with variable pay uncapped, based on experience