Director Of Operations - (Remote)

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Date: Jul 28, 2022

Location: Lynn, Massachusetts, US

Company: Bureau Veritas



POSITION TITLE:             Director of Operations


COMPANY:                       Bureau Veritas Inspection and Insurance Company.


LOCATION:                       US


DIVISION:                         Industry – Pressure Vessels


REPORTS TO:                  VP Operations


Reports to Position:  Inspectors, Licensed Professionals, Administrative Staff




A. Background


Bureau Veritas performs conformity assessment and risk management services to clients from over 800 offices in over 140 countries.  With revenues over 5 billion euro and 85,000 employees, the company is committed to organic growth while also pursuing an acquisition strategy.  The Pressure Vessels division of the Industry Group, with revenues of approximately $35M, is composed of six regions.  This region is expected to produce about $5 million in revenues in 2022 with a staff of approximately 23 plus a network of independent contractors   

B. Position Overview:

The Director of Operations reports to the VP of Operations.   The primary purpose of the position is to lead the inspections services in the region.


The BU Director is charged with implementation and execution of the above described services in agreement with VP Operations and the central business line team in Paris.  He/she is also responsible for new businesses development, improvement of operational processes, development and integration of cross selling solutions between related service lines.


Technically, in the Pressure Vessels inspections services market, BU Director should have a credible background and knowledge of consulting and inspections services associated with design, fabrication and operation of assets inspected. 


The following provides more details of the main services provided by the Pressure Vessels unit:

  • ASME new construction
  • National Board repairs and alterations
  • Nuclear In-Service
  • Pressure Equipment Directive
  • International Codes & Standards


In the business development arena, the BU Director will lead the Marketing and Sales function to include simultaneous efforts in development of national/international account programs, mass market initiatives and client portfolio management.


From a leadership standpoint, the BU Director will have experience leading a medium sized group of employees, uniting them under a common purpose of achieving outstanding sales and operational results.  The BU Director will identify and implement innovative ways to enhance and support the growth of the business.  It is essential that the person selected for this critical role will have proven technical credibility, strategic & financial acumen, leadership, motivational and interpersonal/communication skills.


Additionally, the BU Director is required to recruit and staff qualified inspectors to retain and grow the business.



C. Key Responsibilities:


  • Work closely with the VP Operations in the development of financial objectives and commercial action plans for the Pressure Vessels Division. 
  • Manage the P & L and deliver profitability expectations for the Business Unit.   
  • Develop measurable procedures, goals and objectives and implement appropriate sales management policies and controls.
  • Develop plans to cross-sell services and increase the organization’s knowledge of services available to cross sell.
  • Participate in the strategic planning process.
  • Make significant contributions to the visibility of Bureau Veritas and help establish the Bureau Veritas Brand in our markets.
  • Establish customer relations and good will to include customer feedback.
  • Recommend to the VP Operations changes in organization to support a strategic plan for the development and growth of the business.
  • Partner closely with other key executives to coordinate strategy and execution.
  • Keeps self and others goal-focused, minimizing distractions and focusing on long-term success.


D.  Key Decision Areas


  • Execution and implementation of inspection services.
  • People management to include recruiting and deployment, training, coaching, etc.
  • Compensation and benefits
  • P&L



E. Quantitative Criteria for Performance Evaluation


  • Revenues/sales
  • Margins, Profitability
  • P&L
  • Long term growth
  • Division strategy implementation
  • People and client retention


F. Scope


  • Key markets include but are not limited to the states of Maine, New Hampshire, Vermont, New York, Pennsylvania, Rhode Island, Connecticut, Massachussetts, Virginia, Ohio and Michigan. 
  • $5M in revenues


G. Expectations for Position



  • Promotes talent and leadership development at BU level
  • Accountable for P&L
  • Promotes cross selling


Personal Qualities:

  • Strong leadership skills
  • Business development orientation
  • Business acumen, strong analytical and strategic mind
  • Willingness to foster and incorporate change
  • Decision maker
  • Inspiring and exemplary leader with flair for detecting talent
  • At ease with high level contacts
  • Effective mediator of conflicts between peers, direct reports



  • Capacity for learning the BV and I&F organization, business model

and culture along with the BV I&F product portfolio

  • Extensive experience in operational responsibilities (P&L responsibilities)
  • Capacity to inspire and generate continuity and a diversified product portfolio
  • Evidence of success developing and growing relationships with large client-companies
  • Strong interpersonal skills including the ability to effectively motivate and

influence others.

  • Proven skills for teamwork and collaboration
  • Outstanding organizational and analytical skills
  • Available for travel as required








The ideal candidate will have a technical background with solid leadership skills and demonstrated financial management skills.


Related degree ideally in Business Management.




Candidates selected by consultant will meet with the following individuals:


VP Operations

Dir Technical Operations