Director of Digital Solutions (BVTA)

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: Remote 

State: Remote

SUMMARY:    Accomplishes objectives by providing leadership, management, attention to fiscal responsibility, and quality service to internal and external clients. Serves as an available consultative resource for all clients, and may participate in sales calls, presentations and trade shows as required.  Responsibilities include overseeing the delivery processes, ensuring fiscal responsibility, and maintaining high-quality service for internal and external clients. This role involves strategic planning, collaboration with leadership teams, and direct oversight of various departments, including IT Product Development, Quality, Training, Big Data Management, and Field Operations Management. The Director will play a pivotal role in driving operational efficiency, profitability, and client satisfaction along with proposal development for Client and Project specific Scopes of Work and direct interface with Sales staff to assure client’s expectations and needs are met.  As new programs are developed, the Director is involved in project scope of work and costing models development and implementation. Interfaces on a regular basis with leadership team, ensuring conformance of the program standards and procedures, and provides guidance and assistance to technical and administrative support staff.  The Director will work at developing its leaders, creating overall operational plans that focus on strategic priorities to deliver the yearly financial objectives and positioning the business for continued growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other job-related duties may be assigned in conformance with state and federal regulations.

1. Provide strategic direction and oversight to software engineers.
2. Experience with QuickBase platform is required.
3. Experience with programming languages including but not limited to: Deltek Vision, Python, Java, JavaScript, and C++.
4. Experience working with html.
5. Works with leadership to align business goals and software solutions; develops and manages product roadmaps. 
6. Works with Development Team leaders on scaling for current and future growth (team configuration, processes, product roadmaps).
7. Directs integration of AI solutions into existing products to increase efficiency.
8. Ability to quickly understand business requirements and transform user requirements into queried reports/Stored procedure; maintain and develop SQL queries and stored procedures for Tableau and Power BI dashboards and reports; Tableau and Power BI pulse and metrics.
9. Maintain and develop data connections between data warehouse and operating system, financial ERP system, etc.; Manage data warehousing and data cubes; deal with database performance and scaling issues.
10. Drive technical solutions to automate and streamline the current budget/forecast process and data warehouse management.
11. Manage and develop data exchange between operational systems, Tableau, and Power BI; participate in data monetization/ data sharing with external users. 
12. Design, development, testing and deployment of Tableau and Power BI dashboards.
13. Leverage advanced Tableau and Power BI functionality (parameters, actions, tooltip modifications, API, etc.) to create analytical dashboards.
14. Maintains profitability goals as established in the budgets, based on workforce capacity and revenue goals.
15. Plans departmental objectives by studying requirements, market demand, identifying and forecasting trends, conferring and collaborating with other members of management.
16. Works closely with leadership to create annual budget and quarterly updates.
17. Participates in regularly scheduled meetings and special committees and assists the leadership team as needed to help achieve operational goals.
18. Provides leadership and champions new services in support of BV growth.
19. Drives team performance based on KPIs and measurable service delivery.
20. Ascertains and communicates Client expectations/objectives within sales and operations and evaluates the opportunity to upsell.
21. Utilize data analytics to drive business decisions.
22. Responsible for the efficient and effective allocation of departmental resources.
23. Maintains departmental operations by initiating, coordinating, and enforcing project, operational and personnel policies and procedures.
24. Maintains open communication with management and staff regarding departmental and operational matters.
25. Provides technical expertise/guidance for department by monitoring technical updates/changes for department based on the industry and maintaining technical competencies requirements for department staff.
26. Assists Talent Acquisition team by performing interviews and phone screens of prospective candidates.
27. Assists in the development of training programs and provides technical training on an as-needed basis to our clients.
28. Ensures standard operating procedures are documented.
29. Upholds and guides to ensure industry standards are met.
30. Enhances professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
31. Protects operations by keeping company information confidential.
32. Delivers outstanding customer service through timely response and proactive solutions to clients’ needs.
33. Demonstrates BV’s guiding principles in support of the company's strategic goals.
34. Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.
35. Maintains safe and clean work area by complying with all procedures, rules, and regulations.
36. Must be able to meet the physical demands of the job.

SUPERVISORY RESPONSIBILITIES:

Supervises employees on the team in a direct reporting relationship. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, addressing complaints, and resolving problems.QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor's degree (B.A. or B.S.) from four-year college or university in related field; minimum of seven years of related experience. In lieu of degree, ten years of related experience and/or training, or equivalent combination of education and experience.  Experience with managing greater than 75 team members preferred. Required to have a minimum of two years of P&L management.

Certificates, Licenses, Registrations:

1. Valid driver's license required with no significant MVA points/violations (clean driving record).
2. Current PMP preferred for Project Management Department.
3. Current Registered Architect, Professional Engineer, Certified Energy Manager, BPI Building Analyst, HERS II Rater, HERS Building Performance Contractor, Multifamily GreenPoint Rater, Certified Energy Engineering Professional, or ADA certified (such as ADAC, CASp, TX RAS, IBC Certified Inspector Plans Inspector) preferred for Asset Management department.
4. Professional Land Surveyor (PLS) preferred for ALTA / Zoning department.
5. Director of Operations should have operational process improvement experience, logistics background and familiarity of services is preferred.

Language Ability: Ability to write reports, business correspondence, and standard operating procedures. Ability to effectively present information and respond to questions from clients, peers, and technical field staff.

Reasoning Ability:  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. 

Technology Skills: To perform this job successfully, an individual must be proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software.

Knowledge, Skills, and Other Abilities:

1. Ability to motivate, develop, and direct people

1. Time management skills
2. Active listening skills
3. Critical thinking skills
4. Problem solving skills
5. Oral and written communication skills
6. Ability to work independently, as well as in a team environment.
7. Ability to work in a constant state of alertness and safe manner.
8. Ability to successfully work from remote location.
9. Ability to meet the physical demands of the job.
10. Must have a cell phone and supply your own internet service.
     

PHYSICAL DEMANDS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the office/offsite duties of this job:

The employee is regularly required to use hands. The employee is frequently required to stand, walk, sit, talk and hear. The employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the home or company office environment is usually quiet.

While performing the onsite/field duties, the employee is required to:

• Walk (material part of an 8-hour workday, up to 3 to 4 continuous hours at one time.)
• Stand (material part of an 8-hour workday, up to 3 to 4 continuous hours at one time.  )
• Sit, Stoop, kneel, crouch, or crawl to observe basement and grade-level crawl spaces, and/or to read equipment data plates when necessary (at least once for each building assessed)
• Climb and balance Stairs (at least once for each building assessed)
• Climb and balance various types of ladders to access flat roofs/hatch access (at least once for each building assessed)
• Repetitive use of hands/fingers for keyboard interaction (frequently)
• Reach with hands and arms
• Talking (communicate with onsite contact)
• Vision (close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus)
• Lift and or move (occasionally up to 40 pounds)
• Operate an electronic tablet in the field for live data collection.
• Operate a computer (up to 100% of workweek)
• Operating a motor vehicle
• Travel by Plane, Motor Vehicle, Train to client sites across the U.S. 

Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Benefits:
At Bureau Veritas, we are dedicated to ensuring our employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits.

Here's a breakdown of what we provide:

Salary range starting at $125,000 

Annual Incentive Bonus Plan
Base Pay is adjusted based on job-related knowledge, skills,  experience, and market location.

Our Health and Welfare Benefits are designed to meet your needs, eligible on your first day of employment:

Medical, Dental, and Vision coverage
Company-matched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
Short-Term Disability (STD) and Long-Term Disability (LTD)
Tuition Assistance, along with optional life and pet insurance
Access to Corporate Discounts

This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws, with our base pay determined by market location.

Join us at Bureau Veritas, where your well-being and professional growth are our top priorities.

If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com.

We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!

If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below:

https://www.dol.gov/agencies/ofccp/posters